334 lines
11 KiB
PHP
334 lines
11 KiB
PHP
<?php
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/**
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* Class WC_Email_Customer_Review_Request file.
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*
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* @package WooCommerce\Emails
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*/
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use Automattic\WooCommerce\Enums\OrderStatus;
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use Automattic\WooCommerce\Utilities\FeaturesUtil;
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defined( 'ABSPATH' ) || exit;
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if ( ! class_exists( 'WC_Email_Customer_Review_Request', false ) ) :
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/**
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* Customer Review Request email.
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*
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* A delayed transactional email that invites the customer to review the products
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* they purchased. The send is scheduled via Action Scheduler (see
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* `woocommerce_send_review_request`) a configurable number of days after the
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* order is marked complete. The email links to a per-order Review Order page
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* protected by the order key.
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*
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* @class WC_Email_Customer_Review_Request
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* @version 10.8.0
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* @package WooCommerce\Classes\Emails
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*/
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class WC_Email_Customer_Review_Request extends WC_Email {
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/**
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* Minimum allowed delay, in days.
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*/
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private const MIN_DELAY_DAYS = 1;
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/**
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* Maximum allowed delay, in days.
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*/
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private const MAX_DELAY_DAYS = 60;
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/**
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* Default delay, in days.
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*/
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private const DEFAULT_DELAY_DAYS = 7;
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/**
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* Constructor.
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*/
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public function __construct() {
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$this->id = 'customer_review_request';
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$this->customer_email = true;
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$this->title = __( 'Review request', 'woocommerce' );
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$this->email_group = 'order-updates';
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$this->template_html = 'emails/customer-review-request.php';
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$this->template_plain = 'emails/plain/customer-review-request.php';
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$this->placeholders = array(
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'{order_date}' => '',
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'{order_number}' => '',
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);
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// Trigger fires via WC_Emails' transactional pipeline after Action Scheduler fires `woocommerce_send_review_request`.
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add_action( 'woocommerce_send_review_request_notification', array( $this, 'trigger' ), 10, 1 );
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// Call parent constructor.
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parent::__construct();
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// Must be after parent's constructor which sets `email_improvements_enabled` property.
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$this->description = __( 'Review request emails are sent to customers a few days after their order is complete, inviting them to leave reviews for the products they purchased.', 'woocommerce' );
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if ( $this->block_email_editor_enabled ) {
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$this->description = __( 'Invites customers to review the products from their completed order.', 'woocommerce' );
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}
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}
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/**
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* Trigger the sending of this email.
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*
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* Wired to `woocommerce_send_review_request`, which Action Scheduler fires
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* with the order id as its single argument.
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*
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* @param int $order_id The order ID.
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*/
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public function trigger( $order_id ): void {
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$this->setup_locale();
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// Reset state from any previous invocation so a call with an invalid
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// order id cannot re-use the previous recipient / placeholders.
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$this->object = false;
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$this->recipient = '';
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$this->placeholders['{order_date}'] = '';
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$this->placeholders['{order_number}'] = '';
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$order = $order_id ? wc_get_order( $order_id ) : false;
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if ( $order instanceof WC_Order ) {
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$this->object = $order;
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$this->recipient = $order->get_billing_email();
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$date_created = $order->get_date_created();
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$this->placeholders['{order_date}'] = $date_created ? wc_format_datetime( $date_created ) : '';
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$this->placeholders['{order_number}'] = $order->get_order_number();
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}
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if ( $this->is_enabled() && $this->get_recipient() && $this->is_order_eligible_for_send() ) {
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$this->send( $this->get_recipient(), $this->get_subject(), $this->get_content(), $this->get_headers(), $this->get_attachments() );
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}
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$this->restore_locale();
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}
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/**
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* Defence-in-depth status check at send time.
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*
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* The scheduler unschedules the pending action when the order leaves
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* `completed`, but a race window or a direct invocation of the action
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* hook can still reach `trigger()` for an order that is no longer in
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* an eligible state. Checking the same `woocommerce_review_order_eligible_statuses`
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* filter the page-load endpoint and submission handler use keeps the
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* three entry points consistent.
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*
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* @since 10.8.0
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* @return bool
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*/
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protected function is_order_eligible_for_send(): bool {
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if ( ! $this->object instanceof WC_Order ) {
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return false;
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}
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/**
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* Filter the order statuses that are eligible to receive the review-request email.
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*
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* Defaults to `completed` only. Same hook the page-load endpoint and the
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* submission handler use, so the three entry points stay aligned.
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*
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* @since 10.8.0
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*
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* @param string[] $eligible_statuses Default: `[ 'completed' ]`.
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* @param WC_Order $order Order being inspected.
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*/
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$eligible_statuses = (array) apply_filters(
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'woocommerce_review_order_eligible_statuses',
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array( OrderStatus::COMPLETED ),
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$this->object
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);
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return in_array( $this->object->get_status(), $eligible_statuses, true );
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}
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/**
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* Get default email subject.
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*
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* @since 10.8.0
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* @return string
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*/
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public function get_default_subject() {
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return __( 'How was your order from {site_title}?', 'woocommerce' );
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}
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/**
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* Get default email heading.
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*
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* @since 10.8.0
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* @return string
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*/
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public function get_default_heading() {
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return __( 'Rate your recent purchases', 'woocommerce' );
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}
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/**
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* Default content to show below main email content.
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*
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* @since 10.8.0
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* @return string
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*/
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public function get_default_additional_content() {
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return __( 'Thanks again for shopping with us. If you have any questions, reply to this email and we\'ll help out.', 'woocommerce' );
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}
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/**
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* Get the URL of the per-order Review Order page for this email's order.
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*
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* @since 10.8.0
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* @return string
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*/
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public function get_review_order_url() {
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return $this->object instanceof WC_Order ? wc_get_review_order_url( $this->object ) : '';
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}
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/**
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* Return the configured send delay in seconds, filterable.
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*
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* The stored `delay_days` option is clamped to the supported range before
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* being converted to seconds. The final value passes through the
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* `woocommerce_review_request_delay_seconds` filter so integrations can
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* override it without needing to touch the admin setting.
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*
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* @since 10.8.0
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* @return int Delay in seconds.
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*/
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public function get_delay_seconds() {
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// Use (int) rather than absint() so a negative stored value clamps
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// to MIN_DELAY_DAYS rather than flipping positive.
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$delay_days = (int) $this->get_option( 'delay_days', self::DEFAULT_DELAY_DAYS );
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$delay_days = max( self::MIN_DELAY_DAYS, min( self::MAX_DELAY_DAYS, $delay_days ) );
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/**
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* Filter the review-request email delay, in seconds.
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*
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* @param int $delay_seconds Delay in seconds. Defaults to the admin-configured `delay_days` * DAY_IN_SECONDS.
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*
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* @since 10.8.0
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*/
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return (int) apply_filters( 'woocommerce_review_request_delay_seconds', $delay_days * DAY_IN_SECONDS );
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}
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/**
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* Get content html.
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*
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* @return string
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*/
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public function get_content_html() {
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return wc_get_template_html(
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$this->template_html,
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array(
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'order' => $this->object,
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'email_heading' => $this->get_heading(),
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'review_order_url' => $this->get_review_order_url(),
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'additional_content' => $this->get_additional_content(),
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'sent_to_admin' => false,
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'plain_text' => false,
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'email' => $this,
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)
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);
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}
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/**
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* Get content plain.
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*
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* @return string
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*/
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public function get_content_plain() {
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return wc_get_template_html(
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$this->template_plain,
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array(
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'order' => $this->object,
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'email_heading' => $this->get_heading(),
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'review_order_url' => $this->get_review_order_url(),
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'additional_content' => $this->get_additional_content(),
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'sent_to_admin' => false,
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'plain_text' => true,
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'email' => $this,
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)
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);
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}
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/**
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* Initialise settings form fields.
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*
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* Adds a `delay_days` field on top of the standard WC_Email fields so
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* merchants can change how long to wait before asking for a review.
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*/
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public function init_form_fields(): void {
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$placeholder_text = sprintf(
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/* translators: %s: list of placeholders */
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__( 'Available placeholders: %s', 'woocommerce' ),
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'<code>' . implode( '</code>, <code>', array_map( 'esc_html', array_keys( $this->placeholders ) ) ) . '</code>'
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);
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$this->form_fields = array(
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'enabled' => array(
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'title' => __( 'Enable/Disable', 'woocommerce' ),
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'type' => 'checkbox',
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'label' => __( 'Enable this email notification', 'woocommerce' ),
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'default' => 'no',
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),
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'delay_days' => array(
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'title' => __( 'Delay (days)', 'woocommerce' ),
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'type' => 'number',
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'description' => __( 'How many days after the order is marked complete before the review request email is sent.', 'woocommerce' ),
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'default' => (string) self::DEFAULT_DELAY_DAYS,
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'desc_tip' => true,
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'custom_attributes' => array(
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'min' => (string) self::MIN_DELAY_DAYS,
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'max' => (string) self::MAX_DELAY_DAYS,
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'step' => '1',
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),
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),
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'subject' => array(
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'title' => __( 'Subject', 'woocommerce' ),
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'type' => 'text',
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'desc_tip' => true,
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'description' => $placeholder_text,
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'placeholder' => $this->get_default_subject(),
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'default' => '',
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),
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'heading' => array(
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'title' => __( 'Email heading', 'woocommerce' ),
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'type' => 'text',
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'desc_tip' => true,
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'description' => $placeholder_text,
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'placeholder' => $this->get_default_heading(),
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'default' => '',
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),
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'additional_content' => array(
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'title' => __( 'Additional content', 'woocommerce' ),
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'description' => __( 'Text to appear below the main email content.', 'woocommerce' ) . ' ' . $placeholder_text,
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'css' => 'width:400px; height: 75px;',
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'placeholder' => __( 'N/A', 'woocommerce' ),
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'type' => 'textarea',
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'default' => $this->get_default_additional_content(),
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'desc_tip' => true,
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),
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'email_type' => array(
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'title' => __( 'Email type', 'woocommerce' ),
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'type' => 'select',
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'description' => __( 'Choose which format of email to send.', 'woocommerce' ),
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'default' => 'html',
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'class' => 'email_type wc-enhanced-select',
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'options' => $this->get_email_type_options(),
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'desc_tip' => true,
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),
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);
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if ( FeaturesUtil::feature_is_enabled( 'email_improvements' ) ) {
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$this->form_fields['cc'] = $this->get_cc_field();
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$this->form_fields['bcc'] = $this->get_bcc_field();
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}
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if ( $this->block_email_editor_enabled ) {
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$this->form_fields['preheader'] = $this->get_preheader_field();
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}
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}
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}
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endif;
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return new WC_Email_Customer_Review_Request();
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