id = 'customer_review_request'; $this->customer_email = true; $this->title = __( 'Review request', 'woocommerce' ); $this->email_group = 'order-updates'; $this->template_html = 'emails/customer-review-request.php'; $this->template_plain = 'emails/plain/customer-review-request.php'; $this->placeholders = array( '{order_date}' => '', '{order_number}' => '', ); // Trigger fires via WC_Emails' transactional pipeline after Action Scheduler fires `woocommerce_send_review_request`. add_action( 'woocommerce_send_review_request_notification', array( $this, 'trigger' ), 10, 1 ); // Call parent constructor. parent::__construct(); // Must be after parent's constructor which sets `email_improvements_enabled` property. $this->description = __( 'Review request emails are sent to customers a few days after their order is complete, inviting them to leave reviews for the products they purchased.', 'woocommerce' ); if ( $this->block_email_editor_enabled ) { $this->description = __( 'Invites customers to review the products from their completed order.', 'woocommerce' ); } } /** * Trigger the sending of this email. * * Wired to `woocommerce_send_review_request`, which Action Scheduler fires * with the order id as its single argument. * * @param int $order_id The order ID. */ public function trigger( $order_id ): void { $this->setup_locale(); // Reset state from any previous invocation so a call with an invalid // order id cannot re-use the previous recipient / placeholders. $this->object = false; $this->recipient = ''; $this->placeholders['{order_date}'] = ''; $this->placeholders['{order_number}'] = ''; $order = $order_id ? wc_get_order( $order_id ) : false; if ( $order instanceof WC_Order ) { $this->object = $order; $this->recipient = $order->get_billing_email(); $date_created = $order->get_date_created(); $this->placeholders['{order_date}'] = $date_created ? wc_format_datetime( $date_created ) : ''; $this->placeholders['{order_number}'] = $order->get_order_number(); } if ( $this->is_enabled() && $this->get_recipient() && $this->is_order_eligible_for_send() ) { $this->send( $this->get_recipient(), $this->get_subject(), $this->get_content(), $this->get_headers(), $this->get_attachments() ); } $this->restore_locale(); } /** * Defence-in-depth status check at send time. * * The scheduler unschedules the pending action when the order leaves * `completed`, but a race window or a direct invocation of the action * hook can still reach `trigger()` for an order that is no longer in * an eligible state. Checking the same `woocommerce_review_order_eligible_statuses` * filter the page-load endpoint and submission handler use keeps the * three entry points consistent. * * @since 10.8.0 * @return bool */ protected function is_order_eligible_for_send(): bool { if ( ! $this->object instanceof WC_Order ) { return false; } /** * Filter the order statuses that are eligible to receive the review-request email. * * Defaults to `completed` only. Same hook the page-load endpoint and the * submission handler use, so the three entry points stay aligned. * * @since 10.8.0 * * @param string[] $eligible_statuses Default: `[ 'completed' ]`. * @param WC_Order $order Order being inspected. */ $eligible_statuses = (array) apply_filters( 'woocommerce_review_order_eligible_statuses', array( OrderStatus::COMPLETED ), $this->object ); return in_array( $this->object->get_status(), $eligible_statuses, true ); } /** * Get default email subject. * * @since 10.8.0 * @return string */ public function get_default_subject() { return __( 'How was your order from {site_title}?', 'woocommerce' ); } /** * Get default email heading. * * @since 10.8.0 * @return string */ public function get_default_heading() { return __( 'Rate your recent purchases', 'woocommerce' ); } /** * Default content to show below main email content. * * @since 10.8.0 * @return string */ public function get_default_additional_content() { return __( 'Thanks again for shopping with us. If you have any questions, reply to this email and we\'ll help out.', 'woocommerce' ); } /** * Get the URL of the per-order Review Order page for this email's order. * * @since 10.8.0 * @return string */ public function get_review_order_url() { return $this->object instanceof WC_Order ? wc_get_review_order_url( $this->object ) : ''; } /** * Return the configured send delay in seconds, filterable. * * The stored `delay_days` option is clamped to the supported range before * being converted to seconds. The final value passes through the * `woocommerce_review_request_delay_seconds` filter so integrations can * override it without needing to touch the admin setting. * * @since 10.8.0 * @return int Delay in seconds. */ public function get_delay_seconds() { // Use (int) rather than absint() so a negative stored value clamps // to MIN_DELAY_DAYS rather than flipping positive. $delay_days = (int) $this->get_option( 'delay_days', self::DEFAULT_DELAY_DAYS ); $delay_days = max( self::MIN_DELAY_DAYS, min( self::MAX_DELAY_DAYS, $delay_days ) ); /** * Filter the review-request email delay, in seconds. * * @param int $delay_seconds Delay in seconds. Defaults to the admin-configured `delay_days` * DAY_IN_SECONDS. * * @since 10.8.0 */ return (int) apply_filters( 'woocommerce_review_request_delay_seconds', $delay_days * DAY_IN_SECONDS ); } /** * Get content html. * * @return string */ public function get_content_html() { return wc_get_template_html( $this->template_html, array( 'order' => $this->object, 'email_heading' => $this->get_heading(), 'review_order_url' => $this->get_review_order_url(), 'additional_content' => $this->get_additional_content(), 'sent_to_admin' => false, 'plain_text' => false, 'email' => $this, ) ); } /** * Get content plain. * * @return string */ public function get_content_plain() { return wc_get_template_html( $this->template_plain, array( 'order' => $this->object, 'email_heading' => $this->get_heading(), 'review_order_url' => $this->get_review_order_url(), 'additional_content' => $this->get_additional_content(), 'sent_to_admin' => false, 'plain_text' => true, 'email' => $this, ) ); } /** * Initialise settings form fields. * * Adds a `delay_days` field on top of the standard WC_Email fields so * merchants can change how long to wait before asking for a review. */ public function init_form_fields(): void { $placeholder_text = sprintf( /* translators: %s: list of placeholders */ __( 'Available placeholders: %s', 'woocommerce' ), '' . implode( ', ', array_map( 'esc_html', array_keys( $this->placeholders ) ) ) . '' ); $this->form_fields = array( 'enabled' => array( 'title' => __( 'Enable/Disable', 'woocommerce' ), 'type' => 'checkbox', 'label' => __( 'Enable this email notification', 'woocommerce' ), 'default' => 'no', ), 'delay_days' => array( 'title' => __( 'Delay (days)', 'woocommerce' ), 'type' => 'number', 'description' => __( 'How many days after the order is marked complete before the review request email is sent.', 'woocommerce' ), 'default' => (string) self::DEFAULT_DELAY_DAYS, 'desc_tip' => true, 'custom_attributes' => array( 'min' => (string) self::MIN_DELAY_DAYS, 'max' => (string) self::MAX_DELAY_DAYS, 'step' => '1', ), ), 'subject' => array( 'title' => __( 'Subject', 'woocommerce' ), 'type' => 'text', 'desc_tip' => true, 'description' => $placeholder_text, 'placeholder' => $this->get_default_subject(), 'default' => '', ), 'heading' => array( 'title' => __( 'Email heading', 'woocommerce' ), 'type' => 'text', 'desc_tip' => true, 'description' => $placeholder_text, 'placeholder' => $this->get_default_heading(), 'default' => '', ), 'additional_content' => array( 'title' => __( 'Additional content', 'woocommerce' ), 'description' => __( 'Text to appear below the main email content.', 'woocommerce' ) . ' ' . $placeholder_text, 'css' => 'width:400px; height: 75px;', 'placeholder' => __( 'N/A', 'woocommerce' ), 'type' => 'textarea', 'default' => $this->get_default_additional_content(), 'desc_tip' => true, ), 'email_type' => array( 'title' => __( 'Email type', 'woocommerce' ), 'type' => 'select', 'description' => __( 'Choose which format of email to send.', 'woocommerce' ), 'default' => 'html', 'class' => 'email_type wc-enhanced-select', 'options' => $this->get_email_type_options(), 'desc_tip' => true, ), ); if ( FeaturesUtil::feature_is_enabled( 'email_improvements' ) ) { $this->form_fields['cc'] = $this->get_cc_field(); $this->form_fields['bcc'] = $this->get_bcc_field(); } if ( $this->block_email_editor_enabled ) { $this->form_fields['preheader'] = $this->get_preheader_field(); } } } endif; return new WC_Email_Customer_Review_Request();