27 lines
1004 B
Python
27 lines
1004 B
Python
from django.contrib import admin
|
|
|
|
from .models import Ticket, TicketReply
|
|
|
|
|
|
class TicketReplyInline(admin.TabularInline):
|
|
model = TicketReply
|
|
extra = 0
|
|
fields = ("author_name", "author_email", "body", "is_staff_reply", "created_at")
|
|
readonly_fields = ("created_at",)
|
|
|
|
|
|
@admin.register(Ticket)
|
|
class TicketAdmin(admin.ModelAdmin):
|
|
list_display = ("ticket_number", "subject", "requester_name", "status", "priority", "category", "assigned_to", "updated_at")
|
|
list_filter = ("status", "priority", "category", "created_at")
|
|
search_fields = ("subject", "description", "requester_name", "requester_email")
|
|
readonly_fields = ("public_id", "created_at", "updated_at")
|
|
inlines = [TicketReplyInline]
|
|
|
|
|
|
@admin.register(TicketReply)
|
|
class TicketReplyAdmin(admin.ModelAdmin):
|
|
list_display = ("ticket", "author_name", "is_staff_reply", "created_at")
|
|
list_filter = ("is_staff_reply", "created_at")
|
|
search_fields = ("author_name", "author_email", "body", "ticket__subject")
|