import { mdiChartTimelineVariant, mdiUpload } from '@mdi/js'
import Head from 'next/head'
import React, { ReactElement, useEffect, useState } from 'react'
import DatePicker from "react-datepicker";
import "react-datepicker/dist/react-datepicker.css";
import dayjs from "dayjs";

import CardBox from '../../components/CardBox'
import LayoutAuthenticated from '../../layouts/Authenticated'
import SectionMain from '../../components/SectionMain'
import SectionTitleLineWithButton from '../../components/SectionTitleLineWithButton'
import { getPageTitle } from '../../config'

import { Field, Form, Formik } from 'formik'
import FormField from '../../components/FormField'
import BaseDivider from '../../components/BaseDivider'
import BaseButtons from '../../components/BaseButtons'
import BaseButton from '../../components/BaseButton'
import FormCheckRadio from '../../components/FormCheckRadio'
import FormCheckRadioGroup from '../../components/FormCheckRadioGroup'
import FormFilePicker from '../../components/FormFilePicker'
import FormImagePicker from '../../components/FormImagePicker'
import { SelectField } from "../../components/SelectField";
import { SelectFieldMany } from "../../components/SelectFieldMany";
import { SwitchField } from '../../components/SwitchField'
import {RichTextField} from "../../components/RichTextField";

import { update, fetch } from '../../stores/support_tickets/support_ticketsSlice'
import { useAppDispatch, useAppSelector } from '../../stores/hooks'
import { useRouter } from 'next/router'
import {saveFile} from "../../helpers/fileSaver";
import dataFormatter from '../../helpers/dataFormatter';
import ImageField from "../../components/ImageField";

import {hasPermission} from "../../helpers/userPermissions";



const EditSupport_ticketsPage = () => {
  const router = useRouter()
  const dispatch = useAppDispatch()
  const initVals = {
      
    

    

    

    

    

    

    

    

    

    

    

    
    tenant: null,
    

    
    
    
    'ticket_number': '',
    

    

    

    

    

    

    

    

    

    

    

    

    
    
    

    

    

    

    

    

    

    

    

    

    

    
    company: null,
    

    
    
    

    

    

    

    

    

    

    

    

    

    

    
    contact: null,
    

    
    
    

    

    

    

    

    

    

    

    

    

    

    
    project: null,
    

    
    
    

    

    

    

    

    

    

    

    

    

    

    
    contract: null,
    

    
    
    

    

    

    

    

    

    

    

    

    

    

    
    service_line: null,
    

    
    
    
    'subject': '',
    

    

    

    

    

    

    

    

    

    

    

    

    
    
    

    

    
    description: '',
    

    

    

    

    

    

    

    

    

    

    
    
    

    

    

    

    

    

    

    

    
    channel: '',
    

    

    

    

    
    
    

    

    

    

    

    

    

    

    
    priority: '',
    

    

    

    

    
    
    

    

    

    

    

    

    

    

    
    status: '',
    

    

    

    

    
    
    

    

    

    

    

    

    

    

    

    

    

    
    sla: null,
    

    
    
    

    

    

    

    

    

    

    

    

    

    

    
    assignee: null,
    

    
    
    

    

    

    

    

    
    first_response_due_at: new Date(),
    

    

    

    

    

    

    

    
    
    

    

    

    

    

    
    resolution_due_at: new Date(),
    

    

    

    

    

    

    

    
    
    

    

    

    

    

    
    first_response_at: new Date(),
    

    

    

    

    

    

    

    
    
    

    

    

    

    

    
    resolved_at: new Date(),
    

    

    

    

    

    

    

    
    
    

    

    

    

    

    
    closed_at: new Date(),
    

    

    

    

    

    

    

    
    
    

    

    

    

    

    

    
    sla_breached: false,
    

    

    

    

    

    

    
    
    

    

    

    

    

    

    

    

    

    
    attachments: [],
    

    

    

    
    
    

    

    

    

    

    

    

    

    

    

    

    
    organizations: null,
    

    
    
    
  }
  const [initialValues, setInitialValues] = useState(initVals)

  const { support_tickets } = useAppSelector((state) => state.support_tickets)
  
  const { currentUser } = useAppSelector((state) => state.auth);
  

  const { id } = router.query

  useEffect(() => {
    dispatch(fetch({ id: id }))
  }, [id])

  useEffect(() => {
    if (typeof support_tickets === 'object') {
      setInitialValues(support_tickets)
    }
  }, [support_tickets])

  useEffect(() => {
      if (typeof support_tickets === 'object') {
          const newInitialVal = {...initVals};
          Object.keys(initVals).forEach(el => newInitialVal[el] = (support_tickets)[el])
          setInitialValues(newInitialVal);
      }
  }, [support_tickets])

  const handleSubmit = async (data) => {
    await dispatch(update({ id: id, data }))
    await router.push('/support_tickets/support_tickets-list')
  }

  return (
    <>
      <Head>
        <title>{getPageTitle('Edit support_tickets')}</title>
      </Head>
      <SectionMain>
        <SectionTitleLineWithButton icon={mdiChartTimelineVariant} title={'Edit support_tickets'} main>
        {''}
        </SectionTitleLineWithButton>
        <CardBox>
          <Formik
            enableReinitialize
            initialValues={initialValues}
            onSubmit={(values) => handleSubmit(values)}
          >
            <Form>


  

  

  

  

  

  

  

  

  

  
  
    <FormField label='Tenant' labelFor='tenant'>
        <Field
            name='tenant'
            id='tenant'
            component={SelectField}
            options={initialValues.tenant}
            itemRef={'tenants'}
      
        
      
        
      
        
      
        
      
        
            showField={'name'}
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        ></Field>
    </FormField>
    

  

  

    

  



  
    <FormField
        label="Ticketnumber"
    >
        <Field
            name="ticket_number"
            placeholder="Ticketnumber"
        />
    </FormField>
  

  

  

  

  

  

  

  

  

  

  

    

  



  

  

  

  

  

  

  

  

  

  
  
    <FormField label='Company' labelFor='company'>
        <Field
            name='company'
            id='company'
            component={SelectField}
            options={initialValues.company}
            itemRef={'companies'}
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
            showField={'legal_name'}
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        ></Field>
    </FormField>
    

  

  

    

  



  

  

  

  

  

  

  

  

  

  
  
    <FormField label='Contact' labelFor='contact'>
        <Field
            name='contact'
            id='contact'
            component={SelectField}
            options={initialValues.contact}
            itemRef={'contacts'}
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
            showField={'email'}
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        ></Field>
    </FormField>
    

  

  

    

  



  

  

  

  

  

  

  

  

  

  
  
    <FormField label='Project' labelFor='project'>
        <Field
            name='project'
            id='project'
            component={SelectField}
            options={initialValues.project}
            itemRef={'projects'}
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
            showField={'name'}
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        ></Field>
    </FormField>
    

  

  

    

  



  

  

  

  

  

  

  

  

  

  
  
    <FormField label='Contract' labelFor='contract'>
        <Field
            name='contract'
            id='contract'
            component={SelectField}
            options={initialValues.contract}
            itemRef={'contracts'}
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
            showField={'name'}
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        ></Field>
    </FormField>
    

  

  

    

  



  

  

  

  

  

  

  

  

  

  
  
    <FormField label='Serviceline' labelFor='service_line'>
        <Field
            name='service_line'
            id='service_line'
            component={SelectField}
            options={initialValues.service_line}
            itemRef={'service_lines'}
      
        
      
        
      
        
      
        
      
        
      
        
            showField={'name_fr'}
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        ></Field>
    </FormField>
    

  

  

    

  



  
    <FormField
        label="Subject"
    >
        <Field
            name="subject"
            placeholder="Subject"
        />
    </FormField>
  

  

  

  

  

  

  

  

  

  

  

    

  



  

  

  
    <FormField label='Description' hasTextareaHeight>
        <Field
            name='description'
            id='description'
            component={RichTextField}
        ></Field>
    </FormField>
  

  

  

  

  

  

  

  

  

    

  



  

  

  

  

  

  

  

  
    <FormField label="Channel" labelFor="channel">
        <Field name="channel" id="channel" component="select">
          
            <option value="email">email</option>
          
            <option value="whatsapp">whatsapp</option>
          
            <option value="phone">phone</option>
          
            <option value="portal">portal</option>
          
            <option value="internal">internal</option>
          
        </Field>
    </FormField>
  

  

  

  

    

  



  

  

  

  

  

  

  

  
    <FormField label="Priority" labelFor="priority">
        <Field name="priority" id="priority" component="select">
          
            <option value="p1">p1</option>
          
            <option value="p2">p2</option>
          
            <option value="p3">p3</option>
          
            <option value="p4">p4</option>
          
        </Field>
    </FormField>
  

  

  

  

    

  



  

  

  

  

  

  

  

  
    <FormField label="Status" labelFor="status">
        <Field name="status" id="status" component="select">
          
            <option value="open">open</option>
          
            <option value="in_progress">in_progress</option>
          
            <option value="waiting">waiting</option>
          
            <option value="resolved">resolved</option>
          
            <option value="closed">closed</option>
          
        </Field>
    </FormField>
  

  

  

  

    

  



  

  

  

  

  

  

  

  

  

  
  
    <FormField label='SLA' labelFor='sla'>
        <Field
            name='sla'
            id='sla'
            component={SelectField}
            options={initialValues.sla}
            itemRef={'support_slas'}
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
            showField={'name'}
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        ></Field>
    </FormField>
    

  

  

    

  



  

  

  

  

  

  

  

  

  

  
  
    <FormField label='Assignee' labelFor='assignee'>
        <Field
            name='assignee'
            id='assignee'
            component={SelectField}
            options={initialValues.assignee}
            itemRef={'users'}
      
        
            showField={'firstName'}
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        ></Field>
    </FormField>
    

  

  

    

  



  

  

  

  

  

  
      <FormField
          label="Firstresponsedue"
      >
          <DatePicker
              dateFormat="yyyy-MM-dd hh:mm"
              showTimeSelect
              selected={initialValues.first_response_due_at ?
                  new Date(
                      dayjs(initialValues.first_response_due_at).format('YYYY-MM-DD hh:mm'),
                  ) : null
              }
              onChange={(date) => setInitialValues({...initialValues, 'first_response_due_at': date})}
          />
      </FormField>
  

  

  

  

  

  

    

  



  

  

  

  

  

  
      <FormField
          label="Resolutiondue"
      >
          <DatePicker
              dateFormat="yyyy-MM-dd hh:mm"
              showTimeSelect
              selected={initialValues.resolution_due_at ?
                  new Date(
                      dayjs(initialValues.resolution_due_at).format('YYYY-MM-DD hh:mm'),
                  ) : null
              }
              onChange={(date) => setInitialValues({...initialValues, 'resolution_due_at': date})}
          />
      </FormField>
  

  

  

  

  

  

    

  



  

  

  

  

  

  
      <FormField
          label="Firstresponseat"
      >
          <DatePicker
              dateFormat="yyyy-MM-dd hh:mm"
              showTimeSelect
              selected={initialValues.first_response_at ?
                  new Date(
                      dayjs(initialValues.first_response_at).format('YYYY-MM-DD hh:mm'),
                  ) : null
              }
              onChange={(date) => setInitialValues({...initialValues, 'first_response_at': date})}
          />
      </FormField>
  

  

  

  

  

  

    

  



  

  

  

  

  

  
      <FormField
          label="Resolvedat"
      >
          <DatePicker
              dateFormat="yyyy-MM-dd hh:mm"
              showTimeSelect
              selected={initialValues.resolved_at ?
                  new Date(
                      dayjs(initialValues.resolved_at).format('YYYY-MM-DD hh:mm'),
                  ) : null
              }
              onChange={(date) => setInitialValues({...initialValues, 'resolved_at': date})}
          />
      </FormField>
  

  

  

  

  

  

    

  



  

  

  

  

  

  
      <FormField
          label="Closedat"
      >
          <DatePicker
              dateFormat="yyyy-MM-dd hh:mm"
              showTimeSelect
              selected={initialValues.closed_at ?
                  new Date(
                      dayjs(initialValues.closed_at).format('YYYY-MM-DD hh:mm'),
                  ) : null
              }
              onChange={(date) => setInitialValues({...initialValues, 'closed_at': date})}
          />
      </FormField>
  

  

  

  

  

  

    

  



  

  

  

  

  

  

  

  

  
    <FormField label='SLAbreached' labelFor='sla_breached'>
        <Field
            name='sla_breached'
            id='sla_breached'
            component={SwitchField}
        ></Field>
    </FormField>
  

  

  

    

  



  

  

  

  

  

  

  

  

  

  

  

    

  
        <FormField>
          <Field
            label='Attachments'
            color='info'
            icon={mdiUpload}
            path={'support_tickets/attachments'}
            name='attachments'
            id='attachments'
            schema={{
                size: undefined,
                formats: undefined,
            }}
            component={FormFilePicker}
          ></Field>
        </FormField>
  



  

  

  

  

  

  

  

  

  

  
  
    <FormField label='organizations' labelFor='organizations'>
        <Field
            name='organizations'
            id='organizations'
            component={SelectField}
            options={initialValues.organizations}
            itemRef={'organizations'}
      
        
      
        
      
        
      
        
            showField={'name'}
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        
      
        ></Field>
    </FormField>
    

  

  

    

  


  

              <BaseDivider />
              <BaseButtons>
                <BaseButton type="submit" color="info" label="Submit" />
                <BaseButton type="reset" color="info" outline label="Reset" />
                <BaseButton type='reset' color='danger' outline label='Cancel' onClick={() => router.push('/support_tickets/support_tickets-list')}/>
              </BaseButtons>
            </Form>
          </Formik>
        </CardBox>
      </SectionMain>
    </>
  )
}

EditSupport_ticketsPage.getLayout = function getLayout(page: ReactElement) {
  return (
      <LayoutAuthenticated
        
          permission={'UPDATE_SUPPORT_TICKETS'}
        
      >
          {page}
      </LayoutAuthenticated>
  )
}

export default EditSupport_ticketsPage
