:root {
    --bg-dark: #0f172a;
    --card-bg: #1e293b;
    --primary: #3b82f6;
    --primary-hover: #2563eb;
    --text-primary: #f8fafc;
    --text-secondary: #94a3b8;
    --border-color: #334155;
    --error: #ef4444;
    --success: #22c55e;
    --warning: #f59e0b;
}

* {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

body {
    font-family: 'Inter', sans-serif;
    background-color: var(--bg-dark);
    color: var(--text-primary);
    line-height: 1.5;
    min-height: 100vh;
    overflow-x: hidden;
}

.bg-animations {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: -1;
    overflow: hidden;
}

.blob {
    position: absolute;
    width: 500px;
    height: 500px;
    background: radial-gradient(circle, rgba(59, 130, 246, 0.15) 0%, transparent 70%);
    border-radius: 50%;
    filter: blur(40px);
}

.blob-1 { top: -100px; left: -100px; animation: float 20s infinite alternate; }
.blob-2 { bottom: -100px; right: -100px; animation: float 25s infinite alternate-reverse; }
.blob-3 { top: 50%; left: 50%; transform: translate(-50%, -50%); opacity: 0.5; }

@keyframes float {
    0% { transform: translate(0, 0); }
    100% { transform: translate(100px, 50px); }
}

.main-wrapper {
    max-width: 1200px;
    margin: 0 auto;
    padding: 2rem;
    min-height: 100vh;
}

/* Auth Pages */
.auth-page {
    display: flex;
    align-items: center;
    justify-content: center;
}

.auth-card {
    background-color: var(--card-bg);
    padding: 2.5rem;
    border-radius: 1rem;
    width: 100%;
    max-width: 400px;
    box-shadow: 0 10px 25px rgba(0, 0, 0, 0.3);
    border: 1px solid var(--border-color);
}

.auth-card h2 {
    margin-bottom: 1.5rem;
    text-align: center;
    font-size: 1.875rem;
}

.form-group {
    margin-bottom: 1.25rem;
}

.form-group label {
    display: block;
    margin-bottom: 0.5rem;
    color: var(--text-secondary);
    font-size: 0.875rem;
}

.form-group input, .form-group select, .form-group textarea {
    width: 100%;
    padding: 0.75rem 1rem;
    border-radius: 0.5rem;
    border: 1px solid var(--border-color);
    background-color: var(--bg-dark);
    color: var(--text-primary);
    outline: none;
    transition: border-color 0.2s;
}

.form-group input:focus {
    border-color: var(--primary);
}

.btn-primary {
    width: 100%;
    padding: 0.75rem;
    background-color: var(--primary);
    color: white;
    border: none;
    border-radius: 0.5rem;
    font-weight: 600;
    cursor: pointer;
    transition: background-color 0.2s;
}

.btn-primary:hover {
    background-color: var(--primary-hover);
}

.auth-footer {
    margin-top: 1.5rem;
    text-align: center;
    font-size: 0.875rem;
    color: var(--text-secondary);
}

.auth-footer a {
    color: var(--primary);
    text-decoration: none;
}

.alert {
    padding: 0.75rem 1rem;
    border-radius: 0.5rem;
    margin-bottom: 1.25rem;
    font-size: 0.875rem;
}

.alert-error {
    background-color: rgba(239, 68, 68, 0.1);
    color: var(--error);
    border: 1px solid var(--error);
}

.alert-success {
    background-color: rgba(34, 197, 94, 0.1);
    color: var(--success);
    border: 1px solid var(--success);
}

/* Dashboard / Index */
.navbar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 2rem;
    padding: 1rem 0;
    border-bottom: 1px solid var(--border-color);
}

.logo {
    font-size: 1.5rem;
    font-weight: 700;
    color: var(--primary);
}

.user-info {
    display: flex;
    align-items: center;
    gap: 1rem;
}

.user-info span {
    color: var(--text-secondary);
}

.logout-link {
    color: var(--error);
    text-decoration: none;
    font-size: 0.875rem;
}

.dashboard-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 2rem;
}

.ticket-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
    gap: 1.5rem;
}

.ticket-card {
    background-color: var(--card-bg);
    padding: 1.5rem;
    border-radius: 0.75rem;
    border: 1px solid var(--border-color);
    transition: transform 0.2s, box-shadow 0.2s;
    text-decoration: none;
    color: inherit;
    display: block;
}

.ticket-card:hover {
    transform: translateY(-4px);
    box-shadow: 0 10px 20px rgba(0, 0, 0, 0.2);
}

.ticket-badge {
    display: inline-block;
    padding: 0.25rem 0.5rem;
    border-radius: 0.25rem;
    font-size: 0.75rem;
    font-weight: 600;
    text-transform: uppercase;
    margin-bottom: 0.75rem;
}

.badge-open { background-color: rgba(59, 130, 246, 0.1); color: #60a5fa; }
.badge-in_progress { background-color: rgba(245, 158, 11, 0.1); color: #fbbf24; }
.badge-awaiting_response { background-color: rgba(139, 92, 246, 0.1); color: #a78bfa; }
.badge-closed { background-color: rgba(148, 163, 184, 0.1); color: #94a3b8; }

.ticket-card h3 {
    margin-bottom: 0.5rem;
    font-size: 1.125rem;
}

.ticket-card p {
    color: var(--text-secondary);
    font-size: 0.875rem;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.ticket-meta {
    margin-top: 1rem;
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 0.75rem;
    color: var(--text-secondary);
}

/* Chat Styles */
.ticket-detail-header {
    margin-bottom: 2rem;
}

.chat-box {
    background-color: var(--card-bg);
    border-radius: 1rem;
    border: 1px solid var(--border-color);
    display: flex;
    flex-direction: column;
    height: 600px;
}

.chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 1.5rem;
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.message {
    max-width: 80%;
    padding: 0.75rem 1rem;
    border-radius: 0.75rem;
    position: relative;
    animation: fadeIn 0.3s ease;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

.message-info {
    font-size: 0.75rem;
    color: var(--text-secondary);
    margin-bottom: 0.25rem;
}

.message.mine {
    align-self: flex-end;
    background-color: var(--primary);
    color: white;
}

.message.other {
    align-self: flex-start;
    background-color: var(--bg-dark);
    border: 1px solid var(--border-color);
}

.chat-input-area {
    padding: 1rem;
    border-top: 1px solid var(--border-color);
}

.chat-form {
    display: flex;
    gap: 0.75rem;
}

.chat-input {
    flex: 1;
    background-color: var(--bg-dark);
    border: 1px solid var(--border-color);
    border-radius: 0.5rem;
    padding: 0.75rem 1rem;
    color: var(--text-primary);
    outline: none;
}

.file-upload-btn {
    background-color: var(--bg-dark);
    border: 1px solid var(--border-color);
    border-radius: 0.5rem;
    padding: 0.75rem;
    color: var(--text-secondary);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
}

/* Modal */
.modal-backdrop {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(0, 0, 0, 0.7);
    display: none;
    align-items: center;
    justify-content: center;
    z-index: 1000;
}

.modal {
    background-color: var(--card-bg);
    padding: 2rem;
    border-radius: 1rem;
    width: 90%;
    max-width: 500px;
    border: 1px solid var(--border-color);
}

/* Statistics Dashboard */
.stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 1.5rem;
    margin-bottom: 2.5rem;
}

.stat-card {
    background-color: var(--card-bg);
    padding: 1.5rem;
    border-radius: 0.75rem;
    border: 1px solid var(--border-color);
    text-align: center;
}

.stat-value {
    font-size: 2rem;
    font-weight: 700;
    color: var(--primary);
    margin-bottom: 0.5rem;
}

.stat-label {
    color: var(--text-secondary);
    font-size: 0.875rem;
}

/* Responsive */
@media (max-width: 768px) {
    .main-wrapper {
        padding: 1rem;
    }
    .ticket-grid {
        grid-template-columns: 1fr;
    }
}