2026-02-28 22:05:54 +00:00

190 lines
2.6 KiB
JavaScript

const config = require('../../config');
const providers = config.providers;
const crypto = require('crypto');
const bcrypt = require('bcrypt');
const moment = require('moment');
module.exports = function(sequelize, DataTypes) {
const tickets = sequelize.define(
'tickets',
{
id: {
type: DataTypes.UUID,
defaultValue: DataTypes.UUIDV4,
primaryKey: true,
},
ticket_number: {
type: DataTypes.TEXT,
},
subject: {
type: DataTypes.TEXT,
},
status: {
type: DataTypes.ENUM,
values: [
"open",
"in_progress",
"closed"
],
},
opened_at: {
type: DataTypes.DATE,
},
closed_at: {
type: DataTypes.DATE,
},
is_reopened: {
type: DataTypes.BOOLEAN,
allowNull: false,
defaultValue: false,
},
last_message_at: {
type: DataTypes.DATE,
},
last_action_ip: {
type: DataTypes.TEXT,
},
message_count: {
type: DataTypes.INTEGER,
},
attachment_count: {
type: DataTypes.INTEGER,
},
importHash: {
type: DataTypes.STRING(255),
allowNull: true,
unique: true,
},
},
{
timestamps: true,
paranoid: true,
freezeTableName: true,
},
);
tickets.associate = (db) => {
/// loop through entities and it's fields, and if ref === current e[name] and create relation has many on parent entity
db.tickets.hasMany(db.ticket_messages, {
as: 'ticket_messages_ticket',
foreignKey: {
name: 'ticketId',
},
constraints: false,
});
db.tickets.hasMany(db.audit_events, {
as: 'audit_events_ticket',
foreignKey: {
name: 'ticketId',
},
constraints: false,
});
//end loop
db.tickets.belongsTo(db.users, {
as: 'requester',
foreignKey: {
name: 'requesterId',
},
constraints: false,
});
db.tickets.belongsTo(db.users, {
as: 'assigned_helper',
foreignKey: {
name: 'assigned_helperId',
},
constraints: false,
});
db.tickets.belongsTo(db.users, {
as: 'created_by_user',
foreignKey: {
name: 'created_by_userId',
},
constraints: false,
});
db.tickets.belongsTo(db.users, {
as: 'createdBy',
});
db.tickets.belongsTo(db.users, {
as: 'updatedBy',
});
};
return tickets;
};