85 lines
3.5 KiB
HTML
85 lines
3.5 KiB
HTML
{% extends "base.html" %}
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{% block title %}Dashboard - Support Center{% endblock %}
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{% block content %}
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<div class="row mb-5">
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<div class="col-md-8">
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<h2 class="mb-1">Support Dashboard</h2>
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<p class="text-muted">Manage and track your support requests</p>
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</div>
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</div>
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<div class="row g-4 mb-5">
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<div class="col-md-4">
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<div class="card p-4 text-center">
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<h3 class="h1 mb-0">{{ open_count }}</h3>
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<span class="text-muted text-uppercase small fw-bold">Open Tickets</span>
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</div>
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</div>
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<div class="col-md-4">
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<div class="card p-4 text-center">
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<h3 class="h1 mb-0">{{ pending_count }}</h3>
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<span class="text-muted text-uppercase small fw-bold">Pending</span>
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</div>
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</div>
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<div class="col-md-4">
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<div class="card p-4 text-center">
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<h3 class="h1 mb-0">{{ resolved_count }}</h3>
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<span class="text-muted text-uppercase small fw-bold">Resolved</span>
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</div>
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</div>
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</div>
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<div class="card shadow-sm border-0">
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<div class="card-body p-0">
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<div class="table-responsive">
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<table class="table table-hover align-middle mb-0">
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<thead class="bg-light">
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<tr>
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<th class="ps-4 py-3 text-muted fw-normal">Ticket</th>
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<th class="py-3 text-muted fw-normal text-center">Status</th>
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<th class="py-3 text-muted fw-normal">Priority</th>
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<th class="py-3 text-muted fw-normal">Updated</th>
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<th class="pe-4 py-3 text-end fw-normal">Action</th>
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</tr>
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</thead>
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<tbody>
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{% for ticket in tickets %}
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<tr class="card-ticket">
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<td class="ps-4 py-4">
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<div class="fw-semibold text-dark">{{ ticket.title }}</div>
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<div class="text-muted small">#{{ ticket.id }} • {{ ticket.get_category_display }}</div>
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</td>
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<td class="text-center">
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<span class="status-badge status-{{ ticket.status }}">
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{{ ticket.get_status_display }}
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</span>
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</td>
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<td>
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<span class="priority-{{ ticket.priority }}">
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{{ ticket.get_priority_display }}
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</span>
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</td>
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<td class="text-muted small">
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{{ ticket.updated_at|timesince }} ago
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</td>
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<td class="pe-4 text-end">
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<a href="{% url 'ticket_detail' ticket.id %}" class="btn btn-light btn-sm px-3">View</a>
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</td>
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</tr>
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{% empty %}
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<tr>
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<td colspan="5" class="text-center py-5 text-muted">
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<div class="mb-3"><i class="bi bi-ticket-detailed h1"></i></div>
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<p>No tickets found. Need help? Create a new ticket!</p>
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<a href="{% url 'ticket_create' %}" class="btn btn-primary btn-sm">Create First Ticket</a>
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</td>
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</tr>
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{% endfor %}
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</tbody>
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</table>
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</div>
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</div>
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</div>
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{% endblock %}
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