38320-vm/support.php
Flatlogic Bot e1da173526 323233
2026-02-10 14:18:39 +00:00

317 lines
11 KiB
PHP

<?php
session_start();
if (!isset($_SESSION['user_id'])) {
header('Location: index.php');
exit;
}
require_once __DIR__ . '/db/config.php';
$pdo = db();
$user_id = $_SESSION['user_id'];
$stmt = $pdo->prepare("SELECT username, balance FROM users WHERE id = ?");
$stmt->execute([$user_id]);
$user = $stmt->fetch();
// Messages will be loaded via AJAX
?>
<!DOCTYPE html>
<html lang="zh-CN">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>客服中心 - 全球接码</title>
<link href="https://cdn.jsdelivr.net/npm/bootstrap@5.3.0/dist/css/bootstrap.min.css" rel="stylesheet">
<link href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.4.0/css/all.min.css" rel="stylesheet">
<link href="https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&display=swap" rel="stylesheet">
<style>
:root {
--primary: #3b82f6;
--primary-gradient: linear-gradient(135deg, #3b82f6 0%, #2563eb 100%);
--bg-body: #f1f5f9;
--surface: #ffffff;
--text-main: #1e293b;
--text-muted: #64748b;
--border-color: #e2e8f0;
--sidebar-width: 280px;
--radius-xl: 24px;
}
body {
font-family: 'Plus Jakarta Sans', sans-serif;
background-color: var(--bg-body);
color: var(--text-main);
overflow: hidden;
letter-spacing: -0.01em;
}
.main-content {
margin-left: var(--sidebar-width);
padding: 2rem;
height: 100vh;
display: flex;
flex-direction: column;
}
.chat-container {
background: white;
border: 1px solid var(--border-color);
border-radius: var(--radius-xl);
display: flex;
flex-direction: column;
flex: 1;
overflow: hidden;
box-shadow: 0 10px 25px -5px rgba(0,0,0,0.05);
margin-bottom: 1rem;
}
.chat-header {
padding: 1rem 1.5rem;
border-bottom: 1px solid var(--border-color);
background: #fff;
display: flex;
align-items: center;
gap: 12px;
}
.chat-body {
flex: 1;
padding: 1.5rem;
overflow-y: auto;
background-color: #f8fafc;
scroll-behavior: smooth;
}
.chat-footer {
padding: 1.25rem 1.5rem;
border-top: 1px solid var(--border-color);
background: #fff;
}
.message-row {
display: flex;
margin-bottom: 1.25rem;
width: 100%;
}
.message-row.me {
justify-content: flex-end;
}
.message-row.them {
justify-content: flex-start;
}
.message-bubble {
max-width: 75%;
padding: 0.85rem 1.15rem;
border-radius: 20px;
font-size: 0.95rem;
font-weight: 500;
line-height: 1.5;
position: relative;
box-shadow: 0 1px 2px rgba(0,0,0,0.05);
}
.me .message-bubble {
background: var(--primary-gradient);
color: white;
border-bottom-right-radius: 4px;
}
.them .message-bubble {
background: white;
color: var(--text-main);
border-bottom-left-radius: 4px;
border: 1px solid var(--border-color);
}
.message-time {
font-size: 0.7rem;
margin-top: 0.4rem;
opacity: 0.7;
font-weight: 600;
}
.me .message-time { text-align: right; color: rgba(255,255,255,0.8); }
.them .message-time { text-align: left; color: var(--text-muted); }
.btn-send {
background: var(--primary-gradient);
border: none;
border-radius: 12px;
width: 48px;
height: 48px;
color: white;
transition: all 0.2s;
display: flex;
align-items: center;
justify-content: center;
}
.btn-send:hover { transform: translateY(-1px); box-shadow: 0 4px 12px rgba(37, 99, 235, 0.3); }
.form-control { border: 1.5px solid var(--border-color); border-radius: 12px; padding: 12px 16px; background: #f8fafc; font-weight: 500; font-size: 0.95rem; }
.form-control:focus { background: white; border-color: var(--primary); box-shadow: 0 0 0 4px rgba(59, 130, 246, 0.1); }
.status-dot {
width: 10px;
height: 10px;
background: #22c55e;
border-radius: 50%;
display: inline-block;
border: 2px solid white;
box-shadow: 0 0 0 2px #dcfce7;
}
@media (max-width: 992px) {
.main-content { margin-left: 0; padding: 1rem; }
.sidebar { display: none; }
}
/* Scrollbar styling */
.chat-body::-webkit-scrollbar { width: 6px; }
.chat-body::-webkit-scrollbar-track { background: transparent; }
.chat-body::-webkit-scrollbar-thumb { background: #cbd5e1; border-radius: 10px; }
</style>
</head>
<body>
<?php include 'includes/sidebar.php'; ?>
<div class="main-content">
<div class="mb-3 d-flex justify-content-between align-items-center">
<div>
<h4 class="fw-bold mb-0">在线客服</h4>
<p class="text-muted small mb-0">为您解答任何关于收码与充值的疑问</p>
</div>
<div class="d-flex align-items-center gap-2 bg-white px-3 py-2 rounded-pill border shadow-sm">
<span class="status-dot"></span>
<span class="small fw-bold text-success">客服在线</span>
</div>
</div>
<div class="chat-container">
<div class="chat-header">
<div class="avatar bg-primary text-white rounded-circle d-flex align-items-center justify-content-center" style="width: 40px; height: 40px;">
<i class="fas fa-headset"></i>
</div>
<div>
<div class="fw-bold small">官方技术支持</div>
<div class="text-muted" style="font-size: 11px;">通常在几分钟内回复</div>
</div>
</div>
<div class="chat-body" id="chatBody">
<div class="message-row them" id="welcomeMsg">
<div class="message-bubble">
您好,<?= htmlspecialchars($user['username']) ?>!我是您的专属技术支持。如果您遇到任何关于充值未到账、号码收不到码或其他系统问题,请随时在这里留言,我们会尽快回复您。
<div class="message-time"><?= date('H:i') ?></div>
</div>
</div>
<!-- Messages loaded via JS -->
</div>
<div class="chat-footer">
<form id="chatForm" class="d-flex gap-2">
<input type="text" id="msgInput" class="form-control" placeholder="输入您的问题..." required autocomplete="off">
<button type="submit" class="btn btn-send"><i class="fas fa-paper-plane"></i></button>
</form>
</div>
</div>
</div>
<audio id="notifSound" src="https://assets.mixkit.co/active_storage/sfx/2354/2354-preview.mp3" preload="auto"></audio>
<script>
const chatBody = document.getElementById('chatBody');
const chatForm = document.getElementById('chatForm');
const msgInput = document.getElementById('msgInput');
const notifSound = document.getElementById('notifSound');
let loadedMessageIds = new Set();
let isInitialLoad = true;
async function loadMessages() {
try {
const res = await fetch('ajax_handler.php?action=get_messages');
const data = await res.json();
if (data.code === 0) {
let hasNew = false;
data.data.forEach(msg => {
if (!loadedMessageIds.has(msg.id)) {
appendMessage(msg);
loadedMessageIds.add(msg.id);
hasNew = true;
// Play sound if it's a new admin message (not during initial load)
if (!isInitialLoad && msg.sender === 'admin') {
try { notifSound.play().catch(e => {}); } catch(e) {}
}
}
});
if (hasNew) {
chatBody.scrollTop = chatBody.scrollHeight;
}
isInitialLoad = false;
}
} catch (e) {
console.error('Failed to load messages');
}
}
function appendMessage(msg) {
const row = document.createElement('div');
row.className = `message-row ${msg.sender === 'user' ? 'me' : 'them'}`;
const time = new Date(msg.created_at).toLocaleTimeString([], {hour: '2-digit', minute:'2-digit'});
row.innerHTML = `
<div class="message-bubble">
${escapeHtml(msg.message)}
<div class="message-time">${time}</div>
</div>
`;
chatBody.appendChild(row);
}
chatForm.addEventListener('submit', async (e) => {
e.preventDefault();
const msg = msgInput.value.trim();
if (!msg) return;
// Optimistically add message to UI
const tempId = 'temp-' + Date.now();
const tempMsg = {
id: tempId,
sender: 'user',
message: msg,
created_at: new Date().toISOString()
};
appendMessage(tempMsg);
chatBody.scrollTop = chatBody.scrollHeight;
msgInput.value = '';
const formData = new FormData();
formData.append('message', msg);
try {
const res = await fetch('ajax_handler.php?action=send_message', {
method: 'POST',
body: formData
});
const data = await res.json();
if (data.code === 0) {
// We'll replace the temp message on next poll
// but for now we just leave it and let loadMessages handle de-duplication if possible
// Actually, let's just mark temp ID as loaded so it doesn't get added twice if the server returns it quickly
} else {
alert('发送失败: ' + data.msg);
}
} catch (e) {
alert('发送失败,请检查网络');
}
});
function escapeHtml(text) {
const div = document.createElement('div');
div.textContent = text;
return div.innerHTML;
}
setInterval(loadMessages, 3000);
loadMessages();
</script>
</body>
</html>