77 lines
4.5 KiB
PHP
77 lines
4.5 KiB
PHP
<?php
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include 'includes/header.php';
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?>
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<div class="row justify-content-center">
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<div class="col-lg-10">
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<div class="text-center mb-5">
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<h1 class="display-3 fw-bold">常见问题</h1>
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<p class="text-muted fs-5">您可能遇到的一些疑问，我们在这里为您解答</p>
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</div>
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<div class="glass-card p-5">
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<div class="accordion accordion-flush bg-transparent" id="faqAccordion">
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<div class="accordion-item bg-transparent border-bottom border-secondary py-3">
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<h2 class="accordion-header">
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<button class="accordion-button collapsed bg-transparent text-white fs-4 fw-semibold" type="button" data-bs-toggle="collapse" data-bs-target="#faq1">
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付款后在哪里查看卡密？
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</button>
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</h2>
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<div id="faq1" class="accordion-collapse collapse" data-bs-parent="#faqAccordion">
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<div class="accordion-body text-muted lh-lg">
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支付成功后，系统会自动跳转到订单详情页显示卡密。如果您不小心关闭了页面，可以通过页面顶部的“订单查询”功能，输入您的订单号随时找回卡密。
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</div>
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</div>
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</div>
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<div class="accordion-item bg-transparent border-bottom border-secondary py-3">
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<h2 class="accordion-header">
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<button class="accordion-button collapsed bg-transparent text-white fs-4 fw-semibold" type="button" data-bs-toggle="collapse" data-bs-target="#faq2">
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为什么我支付了却没有发货？
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</button>
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</h2>
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<div id="faq2" class="accordion-collapse collapse" data-bs-parent="#faqAccordion">
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<div class="accordion-body text-muted lh-lg">
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通常是因为区块链确认延迟或者支付金额不匹配。请确保您支付的是精确的金额。如果 10 分钟后仍未发货，请截图您的支付记录联系我们的 Telegram 客服。
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</div>
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</div>
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</div>
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<div class="accordion-item bg-transparent border-bottom border-secondary py-3">
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<h2 class="accordion-header">
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<button class="accordion-button collapsed bg-transparent text-white fs-4 fw-semibold" type="button" data-bs-toggle="collapse" data-bs-target="#faq3">
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账号登录不上怎么办？
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</button>
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</h2>
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<div id="faq3" class="accordion-collapse collapse" data-bs-parent="#faqAccordion">
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<div class="accordion-body text-muted lh-lg">
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首先请检查您的网络环境（是否使用了干净的代理 IP）。如果确认是账号问题，请在购买后 24 小时内联系客服进行更换。请勿在同一个 IP 下大量登录账号，这会触发官方风控。
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</div>
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</div>
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</div>
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<div class="accordion-item bg-transparent border-bottom border-secondary py-3">
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<h2 class="accordion-header">
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<button class="accordion-button collapsed bg-transparent text-white fs-4 fw-semibold" type="button" data-bs-toggle="collapse" data-bs-target="#faq4">
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可以定制大批量的账号吗？
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</button>
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</h2>
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<div id="faq4" class="accordion-collapse collapse" data-bs-parent="#faqAccordion">
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<div class="accordion-body text-muted lh-lg">
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可以。如果您有大批量、长期稳定的供货需求，请直接联系我们的 TG 商务，我们将为您提供更具竞争力的批发价格和定制化服务。
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</div>
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</div>
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</div>
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</div>
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<div class="mt-5 text-center p-4 rounded-4" style="background: rgba(0, 242, 255, 0.05);">
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<p class="text-white mb-4 fs-5">没找到您要的答案？</p>
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<a href="<?php echo $settings['tg_support'] ?? '#'; ?>" class="btn btn-primary px-5 py-3 rounded-pill">咨询在线客服</a>
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</div>
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</div>
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</div>
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</div>
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<?php include 'includes/footer.php'; ?>
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