1. Participation & Usage
342
Unique Members
12
Avg Class Attendance
15%
Classes Lightly Attended
+5%
Attendance Trend
2. Member Engagement Depth
4.2
Avg Visits per Member
45%
High Frequency Members
3. Revenue Performance
$22,450
Total Revenue
$65.64
Revenue per Active Member
4. Engagement Risk
0%
Inactive Members
0%
Visits Dropped
5. Member Feedback
Top Praises
  • "Love the new yoga class!"
  • "Instructor was fantastic."
Top Requests
  • "More evening classes."
  • "Wish there was a smoothie bar."
Top Frictions
  • "Locker room needs attention."
  • "Difficulty booking online."
6. Alignment Insight

Noticeable Shift

Risk: While revenue is up, the drop in visit frequency and recent negative feedback on facilities could impact retention next period.

Opportunity: High praise for specific instructors suggests promoting them more could boost attendance.