'HR-2024-1847', 'title' => 'Manager Conflict Resolution', 'status' => 'in-review', 'severity' => 'high', 'department' => 'Engineering', 'assignedTo' => 'Jennifer Smith', 'assignedToRole' => 'Senior HR Manager', 'createdDate' => 'Dec 10, 2024', 'lastUpdate' => '2 hours ago', 'commentsCount' => 8, 'partiesInvolved' => 3, 'tags' => ['Conflict', 'Management', 'Urgent'], 'checklist' => [ ['item' => 'Initial complaint documented', 'completed' => true], ['item' => 'Meeting with complainant scheduled', 'completed' => true], ['item' => 'Meeting with manager', 'completed' => false], ['item' => 'Resolution plan drafted', 'completed' => false], ], 'timeline' => [ ['status' => 'Opened', 'details' => 'Case opened by HR department', 'date' => 'Dec 15, 2024 10:30 AM', 'completed' => true], ['status' => 'Investigation', 'details' => 'Initial interviews conducted', 'date' => 'Dec 18, 2024 2:45 PM', 'completed' => true], ['status' => 'Mediation', 'details' => 'Mediation session scheduled', 'date' => 'Dec 22, 2024 3:00 PM', 'completed' => false], ['status' => 'Resolution', 'details' => 'Awaiting final sign-off', 'date' => null, 'completed' => false], ], 'comments' => [ ['author' => 'Jennifer Smith', 'role' => 'Senior HR Manager', 'time' => '2 hours ago', 'comment' => 'Just completed the meeting with David. He acknowledged the concerns and is willing to work on improving team communication. I\'ve scheduled a follow-up session for next week to review progress.'], ['author' => 'Michael Torres', 'role' => 'Team Lead', 'time' => '1 day ago', 'comment' => 'Thanks for the quick response on this. The team really appreciates that this is being taken seriously. I think we\'re seeing some improvement already in daily standups.'], ] ], // Add other cases here... [ 'id' => 'HR-2024-1852', 'title' => 'Benefits Inquiry - Health Insurance', 'status' => 'open', 'severity' => 'low', 'department' => 'Sales', 'assignedTo' => 'Michael Torres', 'assignedToRole' => 'Senior HR Manager', 'createdDate' => 'Dec 12, 2024', 'lastUpdate' => '4 hours ago', 'commentsCount' => 3, 'partiesInvolved' => 1, 'tags' => ['Benefits', 'Inquiry'], 'checklist' => [], 'timeline' => [], 'comments' => [] ], ]; $cases_json = json_encode($cases); function get_severity_badge($severity) { switch (strtolower($severity)) { case 'high': return 'bg-red-100 text-red-800'; case 'medium': return 'bg-yellow-100 text-yellow-800'; case 'low': return 'bg-green-100 text-green-800'; default: return 'bg-gray-100 text-gray-800'; } } function get_status_badge($status) { switch (strtolower($status)) { case 'in-review': return 'bg-blue-100 text-blue-800'; case 'open': return 'bg-gray-200 text-gray-800'; case 'closed': return 'bg-green-200 text-green-800'; default: return 'bg-gray-100 text-gray-800'; } } ?> HR Cases - FinMox

Manager Conflict Resolution

High Severity

Case #HR-2024-1847 • Created Dec 10, 2024

Case Timeline

Comments & Discussion

Case Details

Assigned HR Rep

Jennifer Smith

Jennifer Smith

Senior HR Manager

Department

Engineering

Parties Involved

3 employees

Tags

Conflict Management Urgent

Resolution Checklist

2/4

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