query("SELECT message FROM canned_replies ORDER BY RAND() LIMIT 1"); $result = $stmt->fetch(); $reply_message = "Thanks for your message! We'll be in touch shortly."; // Default message if ($result) { $reply_message = $result['message']; } echo json_encode(['reply' => $reply_message]); } catch (Exception $e) { // In case of error, return a default message // For debugging, you might want to log the error: error_log($e->getMessage()); http_response_code(500); echo json_encode(['reply' => 'Sorry, something went wrong. Please try again later.']); }