from django.db import models import uuid class Ticket(models.Model): STATUS_CHOICES = [ ('open', 'Open'), ('in_progress', 'In Progress'), ('closed', 'Closed'), ] PRIORITY_CHOICES = [ ('low', 'Low'), ('medium', 'Medium'), ('high', 'High'), ] subject = models.CharField(max_length=255) status = models.CharField(max_length=20, choices=STATUS_CHOICES, default='open') priority = models.CharField(max_length=20, choices=PRIORITY_CHOICES, default='medium') requester_email = models.EmailField() description = models.TextField() created_at = models.DateTimeField(auto_now_add=True) updated_at = models.DateTimeField(auto_now=True) def __str__(self): return self.subject class Client(models.Model): id = models.UUIDField(primary_key=True, default=uuid.uuid4, editable=False) name = models.CharField(max_length=100, verbose_name="Nome") surname = models.CharField(max_length=100, verbose_name="Cognome") email = models.EmailField(unique=True, verbose_name="Email") phone = models.CharField(max_length=20, blank=True, null=True, verbose_name="Telefono") address = models.CharField(max_length=255, blank=True, null=True, verbose_name="Indirizzo") fiscal_code = models.CharField(max_length=16, blank=True, null=True, verbose_name="Codice Fiscale") vat_number = models.CharField(max_length=11, blank=True, null=True, verbose_name="Partita IVA") generated_password = models.CharField(max_length=128, help_text="Password generata per il cliente (visibile in chiaro)") created_at = models.DateTimeField(auto_now_add=True) updated_at = models.DateTimeField(auto_now=True) class Meta: verbose_name = "Cliente" verbose_name_plural = "Clienti" def __str__(self): return f"{self.name} {self.surname}" class Portfolio(models.Model): id = models.UUIDField(primary_key=True, default=uuid.uuid4, editable=False) name = models.CharField(max_length=100, verbose_name="Nome Portafoglio") description = models.TextField(blank=True, null=True, verbose_name="Descrizione") client = models.ForeignKey(Client, on_delete=models.CASCADE, related_name='portfolios', verbose_name="Cliente") created_at = models.DateTimeField(auto_now_add=True) updated_at = models.DateTimeField(auto_now=True) class Meta: verbose_name = "Portafoglio" verbose_name_plural = "Portafogli" def __str__(self): return f"{self.name} ({self.client})" class Activity(models.Model): STATUS_CHOICES = [ ('todo', 'To Do'), ('in_progress', 'In Progress'), ('done', 'Done'), ] id = models.UUIDField(primary_key=True, default=uuid.uuid4, editable=False) title = models.CharField(max_length=200, verbose_name="Titolo") description = models.TextField(blank=True, null=True, verbose_name="Descrizione") client = models.ForeignKey(Client, on_delete=models.CASCADE, related_name='activities', verbose_name="Cliente") status = models.CharField(max_length=20, choices=STATUS_CHOICES, default='todo', verbose_name="Stato") activity_date = models.DateField(verbose_name="Data Attività") created_at = models.DateTimeField(auto_now_add=True) updated_at = models.DateTimeField(auto_now=True) class Meta: verbose_name = "Attività" verbose_name_plural = "Attività" ordering = ['-activity_date'] def __str__(self): return self.title def client_directory_path(instance, filename): # file will be uploaded to MEDIA_ROOT/documents// return f'documents/{instance.client.id}/{filename}' class Document(models.Model): id = models.UUIDField(primary_key=True, default=uuid.uuid4, editable=False) title = models.CharField(max_length=200, verbose_name="Titolo") description = models.TextField(blank=True, null=True, verbose_name="Descrizione") client = models.ForeignKey(Client, on_delete=models.CASCADE, related_name='documents', verbose_name="Cliente") file = models.FileField(upload_to=client_directory_path, verbose_name="File") created_at = models.DateTimeField(auto_now_add=True) updated_at = models.DateTimeField(auto_now=True) class Meta: verbose_name = "Documento" verbose_name_plural = "Documenti" ordering = ['-created_at'] def __str__(self): return self.title