25 lines
759 B
Python
25 lines
759 B
Python
from django.db import models
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class Ticket(models.Model):
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STATUS_CHOICES = [
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('open', 'Open'),
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('in_progress', 'In Progress'),
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('closed', 'Closed'),
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]
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PRIORITY_CHOICES = [
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('low', 'Low'),
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('medium', 'Medium'),
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('high', 'High'),
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]
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subject = models.CharField(max_length=255)
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status = models.CharField(max_length=20, choices=STATUS_CHOICES, default='open')
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priority = models.CharField(max_length=20, choices=PRIORITY_CHOICES, default='medium')
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requester_email = models.EmailField()
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description = models.TextField()
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created_at = models.DateTimeField(auto_now_add=True)
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updated_at = models.DateTimeField(auto_now=True)
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def __str__(self):
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return self.subject |