Acceso denegado.
"; require_once 'layout_footer.php'; exit(); } function cc_test_parse_datetime(?string $value): ?DateTimeImmutable { $value = trim((string) $value); if ($value === '') { return null; } try { return new DateTimeImmutable($value); } catch (Throwable $exception) { return null; } } function cc_test_format_datetime(?string $value, string $fallback = 'Sin programar'): string { $date = cc_test_parse_datetime($value); return $date ? $date->format('d/m/Y h:i A') : $fallback; } function cc_test_format_datetime_input(?string $value): string { $date = cc_test_parse_datetime($value); return $date ? $date->format('Y-m-d\TH:i') : ''; } function cc_test_format_date(?string $value, string $fallback = 'Sin fecha'): string { $date = cc_test_parse_datetime($value); return $date ? $date->format('d/m/Y') : $fallback; } function cc_test_format_date_input(?string $value): string { $date = cc_test_parse_datetime($value); return $date ? $date->format('Y-m-d') : ''; } function cc_test_format_price(?string $value): string { $value = trim((string) $value); return $value !== '' ? 'S/ ' . $value : 'No registrado'; } function cc_test_display_value(?string $value, string $fallback = 'No registrado'): string { $value = trim((string) $value); return $value !== '' ? $value : $fallback; } function cc_test_order_label(array $order): string { if (!empty($order['is_agregado'])) { return 'AGREGADOS'; } $codigo = trim((string) ($order['codigo'] ?? '')); if ($codigo !== '') { return '#' . ltrim($codigo, '#'); } return 'Sin número'; } function cc_test_badge_class(string $estado): string { return match (cc_test_normalize_state($estado)) { 'POR LLAMAR', 'DEVOLVER LLAMADA' => 'bg-white text-dark border', 'OBSERVADO' => 'bg-warning-subtle text-warning-emphasis', 'SE ENVIO NUMERO DE CUENTA' => 'bg-success-subtle text-success-emphasis', 'CONFIRMADO CONTRAENTREGA' => 'cc-badge-orange', 'CONFIRMADO ENVIO' => 'bg-success text-white', 'CANCELADO' => 'bg-danger-subtle text-danger-emphasis', 'REPETIDO' => 'bg-secondary-subtle text-secondary-emphasis', default => 'bg-white text-dark border', }; } function cc_test_order_time(array $order): int { foreach (['proxima_llamada_at', 'numero_cuenta_enviado_at', 'ultima_gestion_at', 'seguimiento_actualizado'] as $field) { $date = cc_test_parse_datetime($order[$field] ?? null); if ($date) { return $date->getTimestamp(); } } // Fallback recency for Drive imports where import_id is not a datetime (e.g. "#35898"). return cc_test_import_time($order); } function cc_test_import_time(array $order): int { if (!empty($order['is_agregado'])) { return (int) ($order['id'] ?? 0); } $importRaw = trim((string) ($order['import_id'] ?? '')); if ($importRaw !== '') { $date = cc_test_parse_datetime($importRaw); if ($date) { return $date->getTimestamp(); } $digits = preg_replace('/\D+/', '', $importRaw); if ($digits !== '') { return (int) $digits; } } $codigoRaw = trim((string) ($order['codigo'] ?? '')); $digits = preg_replace('/\D+/', '', $codigoRaw); return $digits !== '' ? (int) $digits : 0; } function cc_test_followup_semaforo(array $order): ?array { if (cc_test_normalize_state((string) ($order['estado'] ?? '')) !== 'SE ENVIO NUMERO DE CUENTA') { return null; } return cc_test_account_followup_semaforo($order['numero_cuenta_enviado_at'] ?? null); } $view = $_GET['view'] ?? 'pendientes_hoy'; $allowedViews = [ 'pendientes_hoy' => 'Bandeja principal', 'nuevos_hoy' => 'Nuevos de hoy', 'confirmados' => 'Confirmados', 'seguimiento' => 'Seguimiento', 'promo_final' => 'Promo Final', 'observados' => 'Observados', 'cerrados' => 'Cerrados / descartados', 'todos' => 'Todos los pedidos cargados', ]; if (!isset($allowedViews[$view])) { $view = 'pendientes_hoy'; } $storeKey = trim((string) ($_GET['store'] ?? 'flower')); $storeKey = mb_strtolower($storeKey); $availableStores = drive_test_available_stores(); if (!isset($availableStores[$storeKey])) { $storeKey = 'flower'; } $storeConfig = $availableStores[$storeKey]; $storeLabel = (string) ($storeConfig['label'] ?? strtoupper($storeKey)); $usesIncrementalSync = !empty($storeConfig['incremental_sync']); $errorMessage = null; $noticeMessage = null; $uploadErrorMessage = null; $assessors = []; $orders = []; $visibleOrders = []; $modalsHtml = []; $totalRows = 0; $agregadosCount = 0; $lastProcessedRow = null; $cupoObjetivoPorAsesora = 10; $advisorOpenCounts = []; $advisorTotalCounts = []; $recommendedAssessorKey = null; $startRow = (int) ($storeConfig['startRow'] ?? 5552); $catalogoProductos = []; $stats = [ 'total' => 0, 'pendientes_hoy' => 0, 'nuevos_hoy' => 0, 'confirmados' => 0, 'seguimiento' => 0, 'promo_final' => 0, 'observados' => 0, 'cerrados' => 0, ]; try { $pdo = db(); cc_test_ensure_tracking_table($pdo); cc_test_ensure_historial_llamadas_table($pdo); $assessors = cc_test_fetch_assessors($pdo); try { $stmtProductos = $pdo->query("SELECT id, nombre FROM products ORDER BY nombre ASC"); $catalogoProductos = $stmtProductos->fetchAll(PDO::FETCH_ASSOC); } catch (Throwable $exception) { $catalogoProductos = []; } if ($_SERVER['REQUEST_METHOD'] === 'POST' && ($_POST['action'] ?? '') === 'upload_agregados_excel') { try { $file = $_FILES['agregados_excel'] ?? null; if (!is_array($file)) { throw new RuntimeException('No se encontró el archivo de Excel.'); } $maxSize = 10 * 1024 * 1024; // 10 MB if ((int) ($file['size'] ?? 0) > $maxSize) { throw new RuntimeException('El archivo es demasiado grande. Máximo 10 MB.'); } $res = cc_agregados_import_from_uploaded_file($pdo, $storeKey, $file); $inserted = (int) ($res['inserted'] ?? 0); $skipped = (int) ($res['skipped'] ?? 0); $noticeMessage = 'Importación completada: ' . $inserted . ' pedidos agregados.' . ($skipped > 0 ? ' Filas ignoradas: ' . $skipped . '.' : ''); $uploadErrorMessage = null; } catch (Throwable $e) { $uploadErrorMessage = $e->getMessage(); } } if ($usesIncrementalSync) { $syncInfo = drive_test_sync_orders_incremental($pdo, $storeKey, 0); $totalRows = (int) ($syncInfo['drive_rows_total'] ?? 0); $lastProcessedRow = (int) ($syncInfo['last_processed_row'] ?? 0); $startRow = (int) ($syncInfo['next_start_row'] ?? $startRow); $orders = drive_test_fetch_orders_from_db($pdo, $storeKey); $agregadosCount = 0; foreach ($orders as $o) { if (!empty($o['is_agregado'])) { $agregadosCount++; } } } else { $preview = drive_test_fetch_orders(100, $startRow, $storeKey); $totalRows = (int) ($preview['total_rows'] ?? 0); $orders = $preview['orders'] ?? []; $agregadosOrders = drive_test_fetch_orders_from_db($pdo, $storeKey, true); $agregadosCount = count($agregadosOrders); if (!empty($agregadosOrders)) { $orders = array_merge($orders, $agregadosOrders); } } $tracking = drive_test_fetch_tracking($pdo, array_column($orders, 'source_key')); $orders = drive_test_merge_tracking($orders, $tracking); $orders = array_values(array_filter($orders, static function (array $order): bool { return empty($order['eliminado']); })); if ($_SERVER['REQUEST_METHOD'] === 'POST' && ($_POST['action'] ?? '') === 'assign_assessor') { $sourceKey = trim((string) ($_POST['source_key'] ?? '')); $targetValue = trim((string) ($_POST['target_assessor'] ?? '')); if ($sourceKey === '' || !preg_match('/^[a-f0-9]{40}$/', $sourceKey)) { throw new RuntimeException('Pedido de prueba inválido para asignar.'); } $targetKey = trim(mb_strtoupper($targetValue)); $targetKey = preg_replace('/\s+/', ' ', $targetKey) ?? $targetKey; $selectedAssessor = $targetKey !== '' ? ($assessors[$targetKey] ?? null) : null; if ($targetKey !== '' && !$selectedAssessor) { throw new RuntimeException('No se encontró la asesora seleccionada.'); } $targetUserId = $selectedAssessor ? (int) $selectedAssessor['id'] : null; $stmtCurrent = $pdo->prepare('SELECT user_id FROM callcenter_test_tracking WHERE source_key = ? LIMIT 1'); $stmtCurrent->execute([$sourceKey]); $currentUserIdRaw = $stmtCurrent->fetchColumn(); $currentUserId = $currentUserIdRaw !== null ? ((int) $currentUserIdRaw > 0 ? (int) $currentUserIdRaw : null) : null; // Si el pedido ya está asignado, evitamos que se reasigne a otra asesora (solo permitimos dejarlo sin asignar). if ($currentUserId !== null && $targetUserId !== null && (int) $currentUserId !== (int) $targetUserId) { $currentLabel = 'otra asesora'; foreach ($assessors as $assessorKey => $assessor) { if ((int) ($assessor['id'] ?? 0) === (int) $currentUserId) { $currentLabel = (string) ($assessor['label'] ?? $assessorKey); break; } } throw new RuntimeException('Este pedido ya está asignado a ' . $currentLabel . '. Para cambiarlo primero déjalo en "Sin asignar".'); } cc_test_upsert_assignee($pdo, $sourceKey, $targetUserId); $noticeMessage = $selectedAssessor ? 'Pedido asignado a ' . $selectedAssessor['label'] . '.' : 'Pedido dejado sin asignar.'; $tracking = drive_test_fetch_tracking($pdo, array_column($orders, 'source_key')); $orders = drive_test_merge_tracking($orders, $tracking); $orders = array_values(array_filter($orders, static function (array $order): bool { return empty($order['eliminado']); })); } if ($_SERVER['REQUEST_METHOD'] === 'POST' && ($_POST['action'] ?? '') === 'bulk_assign_assessor') { if (empty($assessors)) { throw new RuntimeException('No hay asesoras configuradas en el sistema.'); } $targetValue = trim((string) ($_POST['target_assessor'] ?? '')); $targetKey = trim(mb_strtoupper($targetValue)); $targetKey = preg_replace('/\s+/', ' ', $targetKey) ?? $targetKey; $selectedAssessor = $targetKey !== '' ? ($assessors[$targetKey] ?? null) : null; if (!$selectedAssessor) { throw new RuntimeException('Selecciona la asesora para la asignación rápida.'); } $targetUserId = (int) ($selectedAssessor['id'] ?? 0); if ($targetUserId <= 0) { throw new RuntimeException('La asesora seleccionada no es válida.'); } $availableSourceKeys = array_fill_keys(array_column($orders, 'source_key'), true); $sourceKeys = []; foreach ((array) ($_POST['source_keys'] ?? []) as $sourceKeyRaw) { $sourceKey = trim((string) $sourceKeyRaw); if ($sourceKey === '' || !preg_match('/^[a-f0-9]{40}$/', $sourceKey)) { continue; } if (!isset($availableSourceKeys[$sourceKey])) { continue; } $sourceKeys[$sourceKey] = $sourceKey; } if (empty($sourceKeys)) { throw new RuntimeException('Selecciona al menos un pedido válido para la asignación rápida.'); } $placeholders = implode(',', array_fill(0, count($sourceKeys), '?')); $stmtCurrent = $pdo->prepare("SELECT source_key, user_id FROM callcenter_test_tracking WHERE source_key IN ($placeholders)"); $stmtCurrent->execute(array_values($sourceKeys)); $currentAssignments = []; while ($row = $stmtCurrent->fetch(PDO::FETCH_ASSOC)) { $currentAssignments[(string) ($row['source_key'] ?? '')] = isset($row['user_id']) && (int) $row['user_id'] > 0 ? (int) $row['user_id'] : null; } $assignedCount = 0; $sameAssessorCount = 0; $lockedCount = 0; $pdo->beginTransaction(); try { foreach ($sourceKeys as $sourceKey) { $currentUserId = $currentAssignments[$sourceKey] ?? null; if ($currentUserId !== null && (int) $currentUserId !== $targetUserId) { $lockedCount++; continue; } if ($currentUserId !== null && (int) $currentUserId === $targetUserId) { $sameAssessorCount++; continue; } cc_test_upsert_assignee($pdo, $sourceKey, $targetUserId); $assignedCount++; } $pdo->commit(); } catch (Throwable $exception) { if ($pdo->inTransaction()) { $pdo->rollBack(); } throw $exception; } $messageParts = []; if ($assignedCount > 0) { $messageParts[] = 'Asignación rápida lista: ' . $assignedCount . ' pedido' . ($assignedCount === 1 ? '' : 's') . ' asignado' . ($assignedCount === 1 ? '' : 's') . ' a ' . $selectedAssessor['label'] . '.'; } if ($sameAssessorCount > 0) { $messageParts[] = $sameAssessorCount . ' ya estaba' . ($sameAssessorCount === 1 ? '' : 'n') . ' con esa misma asesora.'; } if ($lockedCount > 0) { $messageParts[] = $lockedCount . ' ya estaba' . ($lockedCount === 1 ? '' : 'n') . ' asignado' . ($lockedCount === 1 ? '' : 's') . ' a otra asesora y se dejó igual.'; } $noticeMessage = !empty($messageParts) ? implode(' ', $messageParts) : 'No hubo cambios en la asignación rápida.'; $tracking = drive_test_fetch_tracking($pdo, array_column($orders, 'source_key')); $orders = drive_test_merge_tracking($orders, $tracking); $orders = array_values(array_filter($orders, static function (array $order): bool { return empty($order['eliminado']); })); } if ($_SERVER['REQUEST_METHOD'] === 'POST' && ($_POST['action'] ?? '') === 'update_assessor_color') { $assessorKey = cc_test_normalize_user_key((string) ($_POST['assessor_key'] ?? '')); if ($assessorKey === '' || !isset($assessors[$assessorKey])) { throw new RuntimeException('No se encontró la asesora seleccionada.'); } $colorHex = cc_test_normalize_hex_color((string) ($_POST['color_hex'] ?? '')); if ($colorHex === null) { throw new RuntimeException('Selecciona un color válido.'); } cc_test_ensure_column($pdo, 'users', 'color_hex', 'VARCHAR(7) NULL AFTER `nombre_asesor`'); $stmtUpdateAssessorColor = $pdo->prepare('UPDATE users SET color_hex = :color_hex WHERE id = :id LIMIT 1'); $stmtUpdateAssessorColor->bindValue(':color_hex', $colorHex, PDO::PARAM_STR); $stmtUpdateAssessorColor->bindValue(':id', (int) ($assessors[$assessorKey]['id'] ?? 0), PDO::PARAM_INT); $stmtUpdateAssessorColor->execute(); $noticeMessage = 'Color actualizado para ' . ($assessors[$assessorKey]['label'] ?? $assessorKey) . '.'; $assessors[$assessorKey]['color_hex'] = $colorHex; } if ($_SERVER['REQUEST_METHOD'] === 'POST' && ($_POST['action'] ?? '') === 'auto_assign_cupo') { $openStates = cc_test_open_states(); if (empty($assessors)) { throw new RuntimeException('No hay asesoras configuradas en el sistema.'); } $pendingByAssessorId = []; foreach ($assessors as $assessor) { $id = (int) ($assessor['id'] ?? 0); if ($id > 0) { $pendingByAssessorId[$id] = 0; } } // Contamos cuántos pedidos siguen activos (POR LLAMAR / DEVOLVER LLAMADA / OBSERVADO). foreach ($orders as $o) { if ($o['user_id'] === null) { continue; } $uid = (int) ($o['user_id'] ?? 0); if (!isset($pendingByAssessorId[$uid])) { continue; } $estadoNorm = cc_test_normalize_state((string) ($o['estado'] ?? '')); if (in_array($estadoNorm, $openStates, true)) { $pendingByAssessorId[$uid]++; } } $missingByAssessorId = []; foreach ($pendingByAssessorId as $uid => $pending) { $missingByAssessorId[$uid] = max(0, (int) $cupoObjetivoPorAsesora - (int) $pending); } $missingTotal = array_sum($missingByAssessorId); // Pedidos sin asignar y que todavía requieren llamada. $eligibleUnassigned = []; foreach ($orders as $o) { if ($o['user_id'] !== null) { continue; } $estadoNorm = cc_test_normalize_state((string) ($o['estado'] ?? '')); if (!in_array($estadoNorm, $openStates, true)) { continue; } $eligibleUnassigned[] = $o; } if ($missingTotal <= 0) { $noticeMessage = 'Cupos completos: ninguna asesora necesita pedidos por el momento.'; } elseif (empty($eligibleUnassigned)) { $noticeMessage = 'No hay pedidos sin asignar (pendientes) para rellenar los cupos.'; } else { usort($eligibleUnassigned, static function (array $a, array $b) use ($storeKey): int { $aDue = cc_test_parse_datetime($a['proxima_llamada_at'] ?? null); $bDue = cc_test_parse_datetime($b['proxima_llamada_at'] ?? null); if ($aDue && $bDue && $aDue != $bDue) { return $aDue <=> $bDue; } if ($aDue && !$bDue) { return -1; } if (!$aDue && $bDue) { return 1; } if ($storeKey === 'otra_tienda') { $aSourceRow = (int) ($a['source_row'] ?? 0); $bSourceRow = (int) ($b['source_row'] ?? 0); if ($aSourceRow > 0 && $bSourceRow > 0 && $aSourceRow !== $bSourceRow) { return $bSourceRow <=> $aSourceRow; } } return cc_test_order_time($a) <=> cc_test_order_time($b); }); $orderedAssessorIds = []; foreach (cc_test_allowed_module_user_keys() as $assessorKey) { if (isset($assessors[$assessorKey])) { $orderedAssessorIds[] = (int) ($assessors[$assessorKey]['id'] ?? 0); } } if (empty($orderedAssessorIds)) { $orderedAssessorIds = array_map('intval', array_keys($pendingByAssessorId)); } $assignedCount = 0; foreach ($eligibleUnassigned as $order) { if ($missingTotal <= 0) { break; } $chosenId = null; $minPending = PHP_INT_MAX; foreach ($orderedAssessorIds as $uid) { $uid = (int) $uid; if ($uid <= 0) { continue; } $missing = $missingByAssessorId[$uid] ?? 0; if ($missing <= 0) { continue; } $pending = $pendingByAssessorId[$uid] ?? 0; if ($pending < $minPending) { $minPending = $pending; $chosenId = $uid; } } if ($chosenId === null) { break; } cc_test_upsert_assignee($pdo, (string) ($order['source_key'] ?? ''), $chosenId); $pendingByAssessorId[$chosenId] = ((int) ($pendingByAssessorId[$chosenId] ?? 0)) + 1; $missingByAssessorId[$chosenId] = max(0, (int) ($missingByAssessorId[$chosenId] ?? 0) - 1); $missingTotal--; $assignedCount++; } if ($assignedCount > 0) { $noticeMessage = 'Auto-asignación lista: se asignaron ' . $assignedCount . ' pedidos para completar cupos.'; } else { $noticeMessage = 'No se asignaron pedidos (puede que ya no existan cupos o pedidos elegibles).'; } $tracking = drive_test_fetch_tracking($pdo, array_column($orders, 'source_key')); $orders = drive_test_merge_tracking($orders, $tracking); } } $sourceKeys = array_column($orders, 'source_key'); $callCounts = []; if (!empty($sourceKeys)) { $placeholders = implode(',', array_fill(0, count($sourceKeys), '?')); $stmtCalls = $pdo->prepare("SELECT pedido_id, COUNT(*) as total FROM historial_llamadas WHERE pedido_id IN ($placeholders) GROUP BY pedido_id"); $stmtCalls->execute($sourceKeys); $callCounts = $stmtCalls->fetchAll(PDO::FETCH_KEY_PAIR); } $todayStart = new DateTimeImmutable('today'); $todayEnd = $todayStart->setTime(23, 59, 59); $openStates = cc_test_open_states(); $closedStates = cc_test_closed_states(); $advisorOpenCounts = []; $advisorTotalCounts = []; foreach ($assessors as $assessor) { $id = (int) ($assessor['id'] ?? 0); if ($id > 0) { $advisorOpenCounts[$id] = 0; $advisorTotalCounts[$id] = 0; } } foreach ($orders as &$order) { $order['estado'] = cc_test_normalize_state((string) ($order['estado'] ?? '')); $order['total_llamadas'] = (int) ($callCounts[$order['source_key']] ?? 0); $importDate = cc_test_parse_datetime($order['import_id'] ?? null); $proximaDate = cc_test_parse_datetime($order['proxima_llamada_at'] ?? null); $followupDayInfo = cc_test_followup_day_info($order); $order['seguimiento_dia_info'] = $followupDayInfo; $order['dias_seguimiento'] = $followupDayInfo['day_number'] ?? null; $order['promo_final_habilitado'] = !empty($followupDayInfo['is_promo_final']); $order['promo_final_evidencia_cargada'] = trim((string) ($order['promo_final_evidencia_path'] ?? '')) !== ''; $order['es_promo_final'] = $order['promo_final_habilitado'] && $order['promo_final_evidencia_cargada']; $order['promo_final_pendiente'] = $order['promo_final_habilitado'] && !$order['promo_final_evidencia_cargada']; $order['pendiente_logistica_destino'] = $storeKey === 'otra_tienda' ? cc_test_pending_logistica_destination($order) : null; $order['pendiente_logistica'] = $order['pendiente_logistica_destino'] !== null; $order['es_nuevo_hoy'] = $importDate ? $importDate->format('Y-m-d') === $todayStart->format('Y-m-d') : false; $order['es_pendiente_hoy'] = !$order['es_promo_final'] && (in_array($order['estado'], $openStates, true) || $order['pendiente_logistica']); $order['es_cerrado'] = in_array($order['estado'], $closedStates, true); if ($order['user_id'] !== null) { $userId = (int) $order['user_id']; if (isset($advisorTotalCounts[$userId])) { $advisorTotalCounts[$userId]++; if ($order['es_pendiente_hoy']) { $advisorOpenCounts[$userId]++; } } } $stats['total']++; if ($order['es_nuevo_hoy']) { $stats['nuevos_hoy']++; } if ($order['es_promo_final']) { $stats['promo_final']++; } if ($order['es_pendiente_hoy']) { $stats['pendientes_hoy']++; } if (in_array($order['estado'], cc_test_confirmed_states(), true)) { $stats['confirmados']++; } if ($order['estado'] === 'SE ENVIO NUMERO DE CUENTA' && !$order['es_promo_final']) { $stats['seguimiento']++; } if ($order['estado'] === 'OBSERVADO' && !$order['es_promo_final']) { $stats['observados']++; } if ($order['es_cerrado']) { $stats['cerrados']++; } } unset($order); $orderedAssessorKeys = array_values(array_filter(cc_test_allowed_module_user_keys(), static function (string $key) use ($assessors): bool { return isset($assessors[$key]); })); if (empty($orderedAssessorKeys)) { $orderedAssessorKeys = array_keys($assessors); } $recommendedAssessorKey = null; $minPending = PHP_INT_MAX; foreach ($orderedAssessorKeys as $assessorKey) { $id = (int) ($assessors[$assessorKey]['id'] ?? 0); $pending = (int) ($advisorOpenCounts[$id] ?? 0); if ($pending < $minPending) { $minPending = $pending; $recommendedAssessorKey = $assessorKey; } } $assessorSummaryStyles = [ 'KARINA' => ['text' => 'text-primary', 'badge' => 'bg-primary-subtle text-primary-emphasis border'], 'ESTEFANYA' => ['text' => 'text-success', 'badge' => 'bg-success-subtle text-success-emphasis border'], 'CARMEN' => ['text' => 'text-warning', 'badge' => 'bg-warning-subtle text-warning-emphasis border'], ]; $assessorSummaryCards = []; $tieneCupos = false; foreach ($orderedAssessorKeys as $assessorKey) { if (!isset($assessors[$assessorKey])) { continue; } $assessorId = (int) ($assessors[$assessorKey]['id'] ?? 0); if ($assessorId <= 0) { continue; } $pending = (int) ($advisorOpenCounts[$assessorId] ?? 0); $remaining = max(0, (int) $cupoObjetivoPorAsesora - $pending); if ($remaining > 0) { $tieneCupos = true; } $styles = $assessorSummaryStyles[$assessorKey] ?? ['text' => 'text-secondary', 'badge' => 'bg-secondary-subtle text-secondary-emphasis border']; $assessorSummaryCards[] = [ 'label' => (string) ($assessors[$assessorKey]['label'] ?? $assessorKey), 'pending' => $pending, 'remaining' => $remaining, 'text_class' => (string) ($styles['text'] ?? 'text-secondary'), 'badge_class' => (string) ($styles['badge'] ?? 'bg-secondary-subtle text-secondary-emphasis border'), 'accent_style' => cc_test_assessor_css_vars($assessorKey, $assessors[$assessorKey]['color_hex'] ?? null), ]; } $assessorUiCatalog = []; foreach ($orderedAssessorKeys as $assessorKey) { if (!isset($assessors[$assessorKey])) { continue; } $catalogColorHex = cc_test_assessor_effective_color_hex($assessorKey, $assessors[$assessorKey]['color_hex'] ?? null); $assessorUiCatalog[$assessorKey] = [ 'label' => (string) ($assessors[$assessorKey]['label'] ?? $assessorKey), 'color_hex' => $catalogColorHex, 'contrast_hex' => cc_test_assessor_contrast_text_hex($catalogColorHex), ]; } $visibleOrders = array_values(array_filter($orders, static function (array $order) use ($view): bool { return match ($view) { 'pendientes_hoy' => (bool) ($order['es_pendiente_hoy'] ?? false), 'nuevos_hoy' => (bool) ($order['es_nuevo_hoy'] ?? false), 'confirmados' => in_array(($order['estado'] ?? ''), cc_test_confirmed_states(), true), 'seguimiento' => ($order['estado'] ?? '') === 'SE ENVIO NUMERO DE CUENTA' && !($order['es_promo_final'] ?? false), 'promo_final' => (bool) ($order['es_promo_final'] ?? false), 'observados' => ($order['estado'] ?? '') === 'OBSERVADO' && !($order['es_promo_final'] ?? false), 'cerrados' => (bool) ($order['es_cerrado'] ?? false), default => true, }; })); usort($visibleOrders, static function (array $a, array $b) use ($view, $storeKey): int { $aAgregado = !empty($a['is_agregado']); $bAgregado = !empty($b['is_agregado']); if ($aAgregado !== $bAgregado) { return $aAgregado ? -1 : 1; } $aImport = cc_test_import_time($a); $bImport = cc_test_import_time($b); if ($view === 'promo_final') { $aDays = (int) ($a['dias_seguimiento'] ?? 0); $bDays = (int) ($b['dias_seguimiento'] ?? 0); if ($aDays !== $bDays) { return $bDays <=> $aDays; } if ($aImport !== $bImport) { return $aImport <=> $bImport; } } if ($view === "pendientes_hoy") { $aPendientePromoFinal = !empty($a['promo_final_pendiente']); $bPendientePromoFinal = !empty($b['promo_final_pendiente']); if ($aPendientePromoFinal !== $bPendientePromoFinal) { return $aPendientePromoFinal ? -1 : 1; } $aPendienteLogistica = !empty($a['pendiente_logistica']); $bPendienteLogistica = !empty($b['pendiente_logistica']); if ($aPendienteLogistica !== $bPendienteLogistica) { return $aPendienteLogistica ? -1 : 1; } $aDue = cc_test_parse_datetime($a["proxima_llamada_at"] ?? null); $bDue = cc_test_parse_datetime($b["proxima_llamada_at"] ?? null); if ($aDue && $bDue && $aDue != $bDue) { return $aDue <=> $bDue; } if ($aDue && !$bDue) { return 1; } if (!$aDue && $bDue) { return -1; } if ($storeKey === 'otra_tienda') { $aSourceRow = (int) ($a['source_row'] ?? 0); $bSourceRow = (int) ($b['source_row'] ?? 0); if ($aSourceRow > 0 && $bSourceRow > 0 && $aSourceRow !== $bSourceRow) { return $bSourceRow <=> $aSourceRow; } } } if ($aImport !== $bImport) { return $bImport <=> $aImport; } return cc_test_order_time($b) <=> cc_test_order_time($a); }); } catch (Throwable $exception) { $errorMessage = $exception->getMessage(); } require_once 'layout_header.php'; ?>

Base de Datos Pedidos

Bandeja principal Pedidos Asignados
Drive detectado: filas Agregados: : distribución desde fila · último procesado Extracción: desde fila Auto actualización: cada 10 min Ver vista previa Drive

Agregar pedidos por Excel

Para: . Los pedidos cargados se muestran como AGREGADOS y no afectan la secuencia de Drive.
Descargar plantilla Excel
La plantilla sale con el mismo orden de columnas que tu Drive.
Bandeja principal
Nuevos de hoy
Confirmados
Seguimiento
Promo Final
Observados
Cerrados
Todos

Rendimiento por asesora

Pendientes = POR LLAMAR / DEVOLVER LLAMADA / OBSERVADO
Pendientes:
Cupo restante ()
Asigna pedidos sin asignar hasta completar el cupo.

Estados disponibles: Por llamar, Devolver llamada, Observado, Se envió número de cuenta, Confirmado contraentrega, Confirmado envío, Cancelado y Repetido. Promo Final se habilita desde el Día 4 y exige imagen de sustento para mover el pedido.

pedidos en esta bandeja
0 seleccionados
Usa el botón de la izquierda de cada pedido y asigna varios de una sola vez.
Si un pedido ya está tomado por otra asesora, el sistema lo deja igual y te avisa.
'Falta subirlo a Ruta Contraentrega.', 'rotulado' => 'Falta subirlo a Pedidos Rotulados.', default => '', }; $subirLogisticaButtonLabel = 'Subir pedido'; $subirLogisticaNoteClass = 'small mt-2 text-muted'; $subirLogisticaNoteHtml = 'Selecciona CONFIRMADO CONTRAENTREGA o CONFIRMADO ENVIO para enviarlo a logística.'; if ($storeKey === 'otra_tienda') { if ($order['estado'] === 'CONFIRMADO CONTRAENTREGA') { if (!empty($order['ruta_contraentrega_pedido_id'])) { $subirLogisticaButtonLabel = 'Actualizar en ruta'; $subirLogisticaNoteClass = 'small mt-2 text-success fw-semibold'; $subirLogisticaNoteHtml = 'En Ruta Contraentrega #' . (int) $order['ruta_contraentrega_pedido_id'] . '. Si cambias algo, usa este botón para actualizarlo.'; } else { $subirLogisticaButtonLabel = 'Subir a ruta'; $subirLogisticaNoteClass = 'small mt-2 text-warning-emphasis'; $subirLogisticaNoteHtml = 'PENDIENTE A SUBIR: este pedido ya está en CONFIRMADO CONTRAENTREGA. Súbelo a Ruta Contraentrega con este botón.'; } } elseif ($order['estado'] === 'CONFIRMADO ENVIO') { if (!empty($order['pedido_rotulado_pedido_id'])) { $subirLogisticaButtonLabel = 'Actualizar rotulado'; $subirLogisticaNoteClass = 'small mt-2 text-success fw-semibold'; $subirLogisticaNoteHtml = 'En Pedidos Rotulados #' . (int) $order['pedido_rotulado_pedido_id'] . '. Si cambias algo, usa este botón para actualizarlo.'; } else { $subirLogisticaButtonLabel = 'Subir a rotulados'; $subirLogisticaNoteClass = 'small mt-2 text-warning-emphasis'; $subirLogisticaNoteHtml = 'PENDIENTE A SUBIR: este pedido ya está en CONFIRMADO ENVIO. Súbelo a Pedidos Rotulados con este botón.'; } } } ob_start(); ?>
Sel. Asignación / acciones N° Pedido Cliente Ubicación editable Pedido Gestión
No hay pedidos en esta bandeja por ahora.
0 ? (int) $orderUserId : null) : null; $unassigned = $orderUserIdNorm === null; $assignedAssessorKey = null; if (!$unassigned) { foreach ($assessors as $assessorKey => $assessor) { if ((int) ($assessor['id'] ?? 0) === (int) $orderUserIdNorm) { $assignedAssessorKey = (string) $assessorKey; break; } } } $selectedAssessorKeyForSelect = $assignedAssessorKey !== null ? (string) $assignedAssessorKey : ''; $assignAccentKey = $selectedAssessorKeyForSelect !== '' ? (string) $selectedAssessorKeyForSelect : ($assignedAssessorKey !== null ? (string) $assignedAssessorKey : ''); $assignAccentHex = $assignAccentKey !== '' ? cc_test_assessor_effective_color_hex( $assignAccentKey, $assessors[$assignAccentKey]['color_hex'] ?? null ) : '#FFFFFF'; $assignFormStyle = cc_test_assessor_css_vars( $assignAccentKey !== '' ? $assignAccentKey : 'DEFAULT', $assignAccentHex ); $assignFormIsUnassigned = $assignAccentKey === ''; $badgeLabel = $unassigned ? 'Sin asignar' : (string) ($assessors[$assignedAssessorKey]['label'] ?? ($assignedAssessorKey ?? 'Asignado')); ?>
Asignar a asesora
WhatsApp
ID Drive:
Celular:
DNI:
Dirección:
Referencia:
Departamento:
Provincia:
Distrito:
Coordenadas:
DISTRITO 1:
Cantidad: ·
Ingreso Drive:
Observación Drive:
llamadas Seguimiento
Número de cuenta enviado hace día ·
Seguimiento: · desde
Próxima llamada:
Entrega programada:
Subido a Ruta Contraentrega # ·
Subido a Pedidos Rotulados # ·
Última gestión:
Nota:
Llamada preparada para AirDroid

Número listo para copiar

Pedido
-
Cliente
-
Número
-