diff --git a/call_center_pro.php b/call_center_pro.php
index 297a72fb..687cfd99 100644
--- a/call_center_pro.php
+++ b/call_center_pro.php
@@ -340,6 +340,9 @@ if ($isTuaniRecuperablesStore && trim((string) ($_GET['view'] ?? '')) === '') {
     $view = 'todos';
 }
 $canShowTuaniLogisticaButton = $isMainTuaniStore || $isTuaniRecuperablesStore;
+$postedAction = trim((string) ($_POST['action'] ?? ''));
+$recoverablesResyncRequested = $isTuaniRecuperablesStore && $postedAction === 'reimport_recoverables_queue';
+$recoverablesResyncRow = $isTuaniRecuperablesStore ? (int) ($storeConfig['startRow'] ?? 2000) : null;
 $viewCardColumnClass = $isTuaniRecuperablesStore ? 'col-md-6 col-xl-2' : 'col-md-6 col-xl-2';
 $defaultView = cc_test_callcenter_pro_default_view_key($storeKey);
 
@@ -482,6 +485,7 @@ $lastProcessedRow = null;
 $recoverablesImportCount = 0;
 $recoverablesFirstSourceRow = null;
 $recoverablesLastSourceRow = null;
+$recoverablesNotice = null;
 $startRow = (int) ($storeConfig['startRow'] ?? 0);
 $recoverablesMinimumSourceRow = $isTuaniRecuperablesStore ? (int) ($storeConfig['startRow'] ?? 0) : 0;
 $catalogoProductos = [];
@@ -538,7 +542,7 @@ try {
     }
 
     if ($usesIncrementalSync) {
-        $syncInfo = drive_test_sync_orders_incremental($pdo, $storeKey, 0);
+        $syncInfo = drive_test_sync_orders_incremental($pdo, $storeKey, 0, $recoverablesResyncRequested ? $recoverablesResyncRow : null);
         $totalRows = (int) ($syncInfo['drive_rows_total'] ?? 0);
         $lastProcessedRow = (int) ($syncInfo['last_processed_row'] ?? 0);
         $startRow = (int) ($syncInfo['next_start_row'] ?? $startRow);
@@ -563,6 +567,10 @@ try {
         }
     }
 
+    if ($recoverablesResyncRequested) {
+        $noticeMessage = 'Reimportación desde fila ' . $recoverablesResyncRow . ' completada. La cola volvió a contrastarse sin duplicar pedidos ya cargados.';
+    }
+
     $tracking = drive_test_fetch_tracking($pdo, array_column($orders, 'source_key'));
     $orders = drive_test_merge_tracking($orders, $tracking);
     $orders = array_values(array_filter($orders, static function (array $order): bool {
@@ -573,6 +581,18 @@ try {
     }));
     if ($isTuaniRecuperablesStore) {
         $orders = cc_test_filter_recoverables_orders($orders, $recoverablesMinimumSourceRow);
+        $recoverablesSummary = cc_test_recoverables_summary($orders);
+        if ($recoverablesSummary !== null) {
+            $recoverablesImportCount = (int) ($recoverablesSummary['import_count'] ?? count($orders));
+            $recoverablesFirstSourceRow = $recoverablesSummary['first_source_row'] !== null ? (int) $recoverablesSummary['first_source_row'] : null;
+            $recoverablesLastSourceRow = $recoverablesSummary['last_source_row'] !== null ? (int) $recoverablesSummary['last_source_row'] : null;
+            $recoverablesNotice = $recoverablesSummary['notice'] ?? null;
+        } else {
+            $recoverablesImportCount = count($orders);
+            $recoverablesFirstSourceRow = null;
+            $recoverablesLastSourceRow = null;
+            $recoverablesNotice = null;
+        }
     }
 
     $postedAction = trim((string) ($_POST['action'] ?? ''));
@@ -1069,26 +1089,6 @@ try {
         ? 'Tienes ' . $assessorInboxLockedCount . ' pedido' . ($assessorInboxLockedCount === 1 ? '' : 's') . ' pendiente' . ($assessorInboxLockedCount === 1 ? '' : 's') . ' de Promo Final. Mientras existan pendientes de sustento, los pedidos de Día 1 mantienen el número oculto; cuando ya no queden pendientes, el celular volverá a mostrarse.'
         : '';
 
-    if ($isTuaniRecuperablesStore) {
-        $recoverablesImportCount = count($orders);
-        $recoverablesFirstSourceRow = null;
-        $recoverablesLastSourceRow = null;
-
-        foreach ($orders as $recoverablesOrder) {
-            $recoverablesSourceRow = (int) ($recoverablesOrder['source_row'] ?? 0);
-            if ($recoverablesSourceRow <= 0) {
-                continue;
-            }
-
-            if ($recoverablesFirstSourceRow === null || $recoverablesSourceRow < $recoverablesFirstSourceRow) {
-                $recoverablesFirstSourceRow = $recoverablesSourceRow;
-            }
-            if ($recoverablesLastSourceRow === null || $recoverablesSourceRow > $recoverablesLastSourceRow) {
-                $recoverablesLastSourceRow = $recoverablesSourceRow;
-            }
-        }
-    }
-
     $visibleOrdersTotalCount = count($visibleOrders);
     $todosPageSize = 200;
     $todosPage = 1;
@@ -1435,10 +1435,17 @@ require_once 'layout_header.php';
             <div class="d-flex flex-wrap gap-2">
                 <span class="badge rounded-pill text-bg-light border px-3 py-2">Drive detectado: <?php echo (int) $totalRows; ?> filas</span>
                 <span class="badge rounded-pill text-bg-light border px-3 py-2">Agregados: <?php echo (int) $agregadosCount; ?></span>
-                <span class="badge rounded-pill text-bg-light border px-3 py-2"><?php if ($usesIncrementalSync && $lastProcessedRow !== null): ?><?php echo htmlspecialchars(mb_strtoupper($storeLabel)); ?>: distribución desde fila <?php echo (int) ($storeConfig['startRow'] ?? $startRow); ?> · último procesado <?php echo (int) $lastProcessedRow; ?><?php else: ?>Extracción: desde fila <?php echo (int) $startRow; ?><?php endif; ?></span>
+                <span class="badge rounded-pill text-bg-light border px-3 py-2"><?php if ($isTuaniRecuperablesStore && $recoverablesNotice !== null): ?><?php echo htmlspecialchars(mb_strtoupper($storeLabel)); ?>: última fila del Drive <?php echo htmlspecialchars((string) $recoverablesNotice['row_label']); ?> · último pedido <?php echo htmlspecialchars((string) $recoverablesNotice['label']); ?><?php elseif ($usesIncrementalSync && $lastProcessedRow !== null): ?><?php echo htmlspecialchars(mb_strtoupper($storeLabel)); ?>: distribución desde fila <?php echo (int) ($storeConfig['startRow'] ?? $startRow); ?> · último procesado <?php echo (int) $lastProcessedRow; ?><?php else: ?>Extracción: desde fila <?php echo (int) $startRow; ?><?php endif; ?></span>
                 <span class="badge rounded-pill text-bg-light border px-3 py-2">Actualización en vivo cada 5 min</span>
                 <a href="test_importar_drive.php?store=<?php echo htmlspecialchars($storeKey); ?>" class="btn btn-outline-primary btn-sm">Ver vista previa Drive</a>
                 <button type="button" class="btn btn-primary btn-sm" onclick="return ccCallCenterPanelRefreshNow(event);"><i class="bi bi-arrow-clockwise me-1"></i>Actualizar pedidos</button>
+                <?php if ($isTuaniRecuperablesStore): ?>
+                    <form method="post" class="d-inline" onsubmit="return confirm('Esto volverá a leer la cola desde la fila <?php echo (int) $recoverablesResyncRow; ?>. ¿Continuar?');">
+                        <input type="hidden" name="action" value="reimport_recoverables_queue">
+                        <input type="hidden" name="from_row" value="<?php echo (int) $recoverablesResyncRow; ?>">
+                        <button type="submit" class="btn btn-outline-warning btn-sm"><i class="bi bi-arrow-repeat me-1"></i>Reimportar desde fila <?php echo (int) $recoverablesResyncRow; ?></button>
+                    </form>
+                <?php endif; ?>
             </div>
         </div>
     </section>
@@ -1490,6 +1497,25 @@ require_once 'layout_header.php';
             </div>
         </section>
 
+        <?php if ($recoverablesNotice !== null): ?>
+            <section class="alert alert-info border-0 shadow-sm mb-4" role="status">
+                <div class="d-flex flex-column flex-md-row justify-content-between align-items-md-center gap-2">
+                    <div>
+                        <div class="small text-uppercase fw-semibold mb-1">Aviso rápido</div>
+                        <div>
+                            Última fila real del Drive:
+                            <strong><?php echo htmlspecialchars((string) $recoverablesNotice['row_label']); ?></strong>
+                            · Último pedido detectado:
+                            <strong><?php echo htmlspecialchars((string) $recoverablesNotice['label']); ?></strong>
+                        </div>
+                    </div>
+                    <div class="small text-muted">
+                        Te ayuda a comprobar de un vistazo si la cola llegó al final.
+                    </div>
+                </div>
+            </section>
+        <?php endif; ?>
+
         <?php echo $performanceDashboardHtml ?? ''; ?>
 
         <section class="row g-3 mb-4">
diff --git a/gestiones_callcenter.php b/gestiones_callcenter.php
index 8cb6d296..09a2f75c 100644
--- a/gestiones_callcenter.php
+++ b/gestiones_callcenter.php
@@ -237,6 +237,9 @@ if ($isTuaniRecuperablesStore && trim((string) ($_GET['view'] ?? '')) === '') {
     $view = 'todos';
 }
 $canShowTuaniLogisticaButton = $isMainTuaniStore || $isTuaniRecuperablesStore;
+$postedAction = trim((string) ($_POST['action'] ?? ''));
+$recoverablesResyncRequested = $isTuaniRecuperablesStore && $postedAction === 'reimport_recoverables_queue';
+$recoverablesResyncRow = $isTuaniRecuperablesStore ? (int) ($storeConfig['startRow'] ?? 2000) : null;
 $viewCardColumnClass = $isTuaniRecuperablesStore ? 'col-md-6 col-xl-2' : 'col-md-6 col-xl-2';
 $callCenterDefaultView = ($isMainTuaniStore || $isTuaniRecuperablesStore) ? cc_test_callcenter_pro_default_view_key($storeKey) : $view;
 
@@ -374,6 +377,7 @@ $lastProcessedRow = null;
 $recoverablesImportCount = 0;
 $recoverablesFirstSourceRow = null;
 $recoverablesLastSourceRow = null;
+$recoverablesNotice = null;
 $selectedAssessorFilter = '';
 $selectedAssessorFilterLabel = '';
 $persistedAssessorParams = [];
@@ -469,7 +473,7 @@ try {
     }
 
     if ($usesIncrementalSync) {
-        $syncInfo = drive_test_sync_orders_incremental($pdo, $storeKey, 0);
+        $syncInfo = drive_test_sync_orders_incremental($pdo, $storeKey, 0, $recoverablesResyncRequested ? $recoverablesResyncRow : null);
         $totalRows = (int) ($syncInfo['drive_rows_total'] ?? 0);
         $lastProcessedRow = (int) ($syncInfo['last_processed_row'] ?? 0);
         $startRow = (int) ($syncInfo['next_start_row'] ?? $startRow);
@@ -494,6 +498,10 @@ try {
         }
     }
 
+    if ($recoverablesResyncRequested) {
+        $noticeMessage = 'Reimportación desde fila ' . $recoverablesResyncRow . ' completada. La cola volvió a contrastarse sin duplicar pedidos ya cargados.';
+    }
+
     $tracking = drive_test_fetch_tracking($pdo, array_column($orders, 'source_key'));
     $orders = drive_test_merge_tracking($orders, $tracking);
     $orders = array_values(array_filter($orders, static function (array $order): bool {
@@ -501,6 +509,18 @@ try {
     }));
     if ($isTuaniRecuperablesStore) {
         $orders = cc_test_filter_recoverables_orders($orders, $recoverablesMinimumSourceRow);
+        $recoverablesSummary = cc_test_recoverables_summary($orders);
+        if ($recoverablesSummary !== null) {
+            $recoverablesImportCount = (int) ($recoverablesSummary['import_count'] ?? count($orders));
+            $recoverablesFirstSourceRow = $recoverablesSummary['first_source_row'] !== null ? (int) $recoverablesSummary['first_source_row'] : null;
+            $recoverablesLastSourceRow = $recoverablesSummary['last_source_row'] !== null ? (int) $recoverablesSummary['last_source_row'] : null;
+            $recoverablesNotice = $recoverablesSummary['notice'] ?? null;
+        } else {
+            $recoverablesImportCount = count($orders);
+            $recoverablesFirstSourceRow = null;
+            $recoverablesLastSourceRow = null;
+            $recoverablesNotice = null;
+        }
     }
 
     if ($_SERVER['REQUEST_METHOD'] === 'POST' && ($_POST['action'] ?? '') === 'assign_assessor') {
@@ -1237,26 +1257,6 @@ try {
         return cc_test_order_time($b) <=> cc_test_order_time($a);
     });
 
-    if ($isTuaniRecuperablesStore) {
-        $recoverablesImportCount = count($orders);
-        $recoverablesFirstSourceRow = null;
-        $recoverablesLastSourceRow = null;
-
-        foreach ($orders as $recoverablesOrder) {
-            $recoverablesSourceRow = (int) ($recoverablesOrder['source_row'] ?? 0);
-            if ($recoverablesSourceRow <= 0) {
-                continue;
-            }
-
-            if ($recoverablesFirstSourceRow === null || $recoverablesSourceRow < $recoverablesFirstSourceRow) {
-                $recoverablesFirstSourceRow = $recoverablesSourceRow;
-            }
-            if ($recoverablesLastSourceRow === null || $recoverablesSourceRow > $recoverablesLastSourceRow) {
-                $recoverablesLastSourceRow = $recoverablesSourceRow;
-            }
-        }
-    }
-
     $visibleOrdersTotalCount = count($visibleOrders);
     $todosPageSize = 200;
     $todosPage = 1;
@@ -1689,7 +1689,7 @@ require_once 'layout_header.php';
             <div class="d-flex flex-wrap gap-2">
                 <span class="badge rounded-pill text-bg-light border px-3 py-2">Drive detectado: <?php echo (int) $totalRows; ?> filas</span>
                 <span class="badge rounded-pill text-bg-light border px-3 py-2">Agregados: <?php echo (int) $agregadosCount; ?></span>
-                <span class="badge rounded-pill text-bg-light border px-3 py-2"><?php if ($usesIncrementalSync && $lastProcessedRow !== null): ?><?php echo htmlspecialchars(mb_strtoupper($storeLabel)); ?>: distribución desde fila <?php echo (int) ($storeConfig['startRow'] ?? $startRow); ?> · último procesado <?php echo (int) $lastProcessedRow; ?><?php else: ?>Extracción: desde fila <?php echo (int) $startRow; ?><?php endif; ?></span>
+                <span class="badge rounded-pill text-bg-light border px-3 py-2"><?php if ($isTuaniRecuperablesStore && $recoverablesNotice !== null): ?><?php echo htmlspecialchars(mb_strtoupper($storeLabel)); ?>: última fila del Drive <?php echo htmlspecialchars((string) $recoverablesNotice['row_label']); ?> · último pedido <?php echo htmlspecialchars((string) $recoverablesNotice['label']); ?><?php elseif ($usesIncrementalSync && $lastProcessedRow !== null): ?><?php echo htmlspecialchars(mb_strtoupper($storeLabel)); ?>: distribución desde fila <?php echo (int) ($storeConfig['startRow'] ?? $startRow); ?> · último procesado <?php echo (int) $lastProcessedRow; ?><?php else: ?>Extracción: desde fila <?php echo (int) $startRow; ?><?php endif; ?></span>
                 <span class="badge rounded-pill text-bg-light border px-3 py-2">Actualización manual</span>
                 <?php if ($selectedAssessorFilterLabel !== ''): ?>
                     <span class="badge rounded-pill bg-primary-subtle text-primary-emphasis border px-3 py-2">Asesora: <?php echo htmlspecialchars($selectedAssessorFilterLabel); ?></span>
@@ -1697,6 +1697,13 @@ require_once 'layout_header.php';
                 <?php endif; ?>
                 <a href="test_importar_drive.php?store=<?php echo htmlspecialchars($storeKey); ?>" class="btn btn-outline-primary btn-sm">Ver vista previa Drive</a>
                 <button type="button" class="btn btn-primary btn-sm" onclick="window.location.reload();"><i class="bi bi-arrow-clockwise me-1"></i>Actualizar pedidos</button>
+                <?php if ($isTuaniRecuperablesStore): ?>
+                    <form method="post" class="d-inline" onsubmit="return confirm('Esto volverá a leer la cola desde la fila <?php echo (int) $recoverablesResyncRow; ?>. ¿Continuar?');">
+                        <input type="hidden" name="action" value="reimport_recoverables_queue">
+                        <input type="hidden" name="from_row" value="<?php echo (int) $recoverablesResyncRow; ?>">
+                        <button type="submit" class="btn btn-outline-warning btn-sm"><i class="bi bi-arrow-repeat me-1"></i>Reimportar desde fila <?php echo (int) $recoverablesResyncRow; ?></button>
+                    </form>
+                <?php endif; ?>
             </div>
         </div>
     </section>
@@ -1713,6 +1720,25 @@ require_once 'layout_header.php';
         </section>
     <?php else: ?>
 
+        <?php if ($recoverablesNotice !== null): ?>
+            <section class="alert alert-info border-0 shadow-sm mb-4" role="status">
+                <div class="d-flex flex-column flex-md-row justify-content-between align-items-md-center gap-2">
+                    <div>
+                        <div class="small text-uppercase fw-semibold mb-1">Aviso rápido</div>
+                        <div>
+                            Última fila real del Drive:
+                            <strong><?php echo htmlspecialchars((string) $recoverablesNotice['row_label']); ?></strong>
+                            · Último pedido detectado:
+                            <strong><?php echo htmlspecialchars((string) $recoverablesNotice['label']); ?></strong>
+                        </div>
+                    </div>
+                    <div class="small text-muted">
+                        Te ayuda a comprobar de un vistazo si la cola llegó al final.
+                    </div>
+                </div>
+            </section>
+        <?php endif; ?>
+
         <?php echo $performanceDashboardHtml ?? ''; ?>
 
         <section class="mb-4">
diff --git a/includes/callcenter_test_helpers.php b/includes/callcenter_test_helpers.php
index 402701af..f39500b5 100644
--- a/includes/callcenter_test_helpers.php
+++ b/includes/callcenter_test_helpers.php
@@ -1147,6 +1147,70 @@ function cc_test_compare_recoverables_orders_desc(array $a, array $b): int
     return strcmp((string) ($a['source_key'] ?? ''), (string) ($b['source_key'] ?? ''));
 }
 
+function cc_test_recoverables_summary(array $orders): ?array
+{
+    $importCount = count($orders);
+    $firstSourceRow = null;
+    $lastSourceRow = null;
+    $latestOrder = null;
+    $latestRow = null;
+
+    foreach ($orders as $order) {
+        $sourceRow = (int) ($order['source_row'] ?? 0);
+        if ($sourceRow <= 0) {
+            continue;
+        }
+
+        if ($firstSourceRow === null || $sourceRow < $firstSourceRow) {
+            $firstSourceRow = $sourceRow;
+        }
+        if ($lastSourceRow === null || $sourceRow > $lastSourceRow) {
+            $lastSourceRow = $sourceRow;
+        }
+
+        if ($latestRow === null || $sourceRow > $latestRow) {
+            $latestRow = $sourceRow;
+            $latestOrder = $order;
+            continue;
+        }
+
+        if ($latestOrder !== null && $sourceRow === $latestRow) {
+            $currentValue = cc_test_recoverables_order_sort_value($order);
+            $bestValue = cc_test_recoverables_order_sort_value($latestOrder);
+            if ($currentValue > $bestValue) {
+                $latestOrder = $order;
+            }
+        }
+    }
+
+    $notice = null;
+    if ($latestRow !== null) {
+        $label = 'Sin pedido detectado';
+        if ($latestOrder !== null) {
+            $codigo = trim((string) ($latestOrder['codigo'] ?? ''));
+            if ($codigo !== '') {
+                $label = '#' . ltrim($codigo, '#');
+            } elseif (!empty($latestOrder['is_agregado'])) {
+                $label = 'AGREGADOS';
+            } else {
+                $label = 'Sin número';
+            }
+        }
+
+        $notice = [
+            'row_label' => (string) $latestRow,
+            'label' => $label,
+        ];
+    }
+
+    return [
+        'import_count' => $importCount,
+        'first_source_row' => $firstSourceRow,
+        'last_source_row' => $lastSourceRow,
+        'notice' => $notice,
+    ];
+}
+
 function cc_test_resolve_callcenter_assessor_filter(array $assessors, ?string $incomingFilter = null, bool $useSessionFallback = true, bool $persistSession = true): string
 {
     $sessionKey = cc_test_callcenter_assessor_filter_session_key();
diff --git a/includes/drive_test_orders.php b/includes/drive_test_orders.php
index 19ecdc59..9433ca7b 100644
--- a/includes/drive_test_orders.php
+++ b/includes/drive_test_orders.php
@@ -45,13 +45,19 @@ function drive_test_available_stores(): array
             'delivery_sync_start_row' => 7291,
             'delivery_sync_column' => 'W',
         ],
-        // Bandeja compartida de carritos recuperables: misma estructura, pero desde la fila 2000.
+        // Bandeja compartida de carritos recuperables/abandonados: misma estructura, pero desde la fila 2000.
         'tuani_recuperables' => [
             'label' => 'Carritos recuperables',
             'sheet_title' => 'easysell_abandoneds',
             'spreadsheet_id' => '1QYKeBJIIqYm6yW6Ka-5gKdxhUHwXOAc0No7RjnimxTw',
             'sheet_gid' => 965530888,
             'startRow' => 2000,
+            'status_sync_start_row' => 2000,
+            'status_sync_column' => 'V',
+            'advisor_sync_start_row' => 2000,
+            'advisor_sync_column' => 'X',
+            'delivery_sync_start_row' => 2000,
+            'delivery_sync_column' => 'W',
             'enforce_db_start_row' => true,
             'incremental_sync' => true,
         ],
@@ -902,11 +908,12 @@ function drive_test_ensure_import_checkpoints_table(PDO $pdo): void
     $checked = true;
 }
 
-function drive_test_sync_orders_incremental(PDO $pdo, string $storeKey, int $overlapRows = 50): array
+function drive_test_sync_orders_incremental(PDO $pdo, string $storeKey, int $overlapRows = 50, ?int $forcedStartRow = null): array
 {
     $storeKey = mb_strtolower(trim($storeKey));
     $storeConfig = drive_test_get_store_config($storeKey);
     $baselineStartRow = (int) ($storeConfig['startRow'] ?? 0);
+    $forcedStartRow = $forcedStartRow !== null && $forcedStartRow > 0 ? $forcedStartRow : null;
 
     drive_test_ensure_orders_table($pdo);
     drive_test_ensure_import_checkpoints_table($pdo);
@@ -920,19 +927,21 @@ function drive_test_sync_orders_incremental(PDO $pdo, string $storeKey, int $ove
     $storedBaselineStartRow = (int) ($checkpointData['baseline_start_row'] ?? 0);
 
     $overlapRows = max(0, $overlapRows);
-    $mustResetToBaseline = $storedBaselineStartRow !== $baselineStartRow;
-    $effectiveStartRow = $mustResetToBaseline
-        ? $baselineStartRow
-        : ($checkpointRow > 0
-            ? max($baselineStartRow, $checkpointRow - $overlapRows + 1)
-            : $baselineStartRow);
+    $mustResetToBaseline = $forcedStartRow !== null || $storedBaselineStartRow !== $baselineStartRow;
+    $effectiveStartRow = $forcedStartRow !== null
+        ? $forcedStartRow
+        : ($mustResetToBaseline
+            ? $baselineStartRow
+            : ($checkpointRow > 0
+                ? max($baselineStartRow, $checkpointRow - $overlapRows + 1)
+                : $baselineStartRow));
 
     $preview = drive_test_fetch_orders(0, $effectiveStartRow, $storeKey);
     $driveOrders = $preview['orders'] ?? [];
     $driveTotalRows = (int) ($preview['total_rows'] ?? 0);
 
     $sheetLastRow = ($effectiveStartRow - 1) + $driveTotalRows;
-    $newCheckpointRow = $mustResetToBaseline
+    $newCheckpointRow = ($forcedStartRow !== null || $mustResetToBaseline)
         ? (int) $sheetLastRow
         : max($checkpointRow, (int) $sheetLastRow);