Autosave: 20260812-001715
This commit is contained in:
Flatlogic Bot
parent
13e46e1545
commit
65e286876e
@ -397,6 +397,12 @@ $viewCards = $isTuaniRecuperablesStore ? [
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'stat_key' => 'nuevos_hoy',
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'active_class' => 'bg-primary-subtle border border-primary',
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],
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'por_llamar' => [
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'label' => 'Por llamar',
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'heading' => 'Pedidos por llamar',
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'stat_key' => 'por_llamar',
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'active_class' => 'bg-info-subtle border border-info',
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],
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'ultimos_3_dias' => [
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'label' => 'Últimos 4 días hábiles',
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'heading' => 'Pedidos asignados de los últimos 4 días hábiles',
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@ -494,6 +500,7 @@ $stats = [
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'total' => 0,
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'pendientes_hoy' => 0,
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'nuevos_hoy' => 0,
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'por_llamar' => 0,
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'ultimos_3_dias' => 0,
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'confirmados' => 0,
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'recuperados' => 0,
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@ -502,6 +509,13 @@ $stats = [
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'observados' => 0,
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'cerrados' => 0,
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];
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$assessorFloatingAlertEnabled = false;
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$assessorFloatingPorLlamarCount = 0;
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$assessorFloatingNewAssignedCount = 0;
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$assessorFloatingOpenCount = 0;
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$assessorFloatingAlertSignature = '';
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$assessorFloatingAlertStorageKey = '';
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$assessorFloatingAlertTargetView = 'pendientes_hoy';
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$repartoSettings = [
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'store_key' => $storeKey,
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@ -829,6 +843,9 @@ try {
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if ($order['es_pendiente_hoy']) {
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$stats['pendientes_hoy']++;
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}
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if ($order['estado'] === 'POR LLAMAR' && !$order['es_promo_final']) {
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$stats['por_llamar']++;
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}
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if (in_array($order['estado'], cc_test_confirmed_states(), true)) {
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$stats['confirmados']++;
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}
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@ -930,6 +947,7 @@ try {
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return match ($view) {
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'pendientes_hoy' => (bool) ($order['es_pendiente_hoy'] ?? false),
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'nuevos_hoy' => (bool) ($order['es_nuevo_hoy'] ?? false),
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'por_llamar' => ($order['estado'] ?? '') === 'POR LLAMAR' && !($order['es_promo_final'] ?? false),
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'ultimos_3_dias' => (bool) ($order['es_ultimos_3_dias'] ?? false),
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'confirmados' => in_array(($order['estado'] ?? ''), cc_test_confirmed_states(), true),
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'recuperados' => cc_test_is_recovered_today($order, $todayStart),
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@ -1018,7 +1036,7 @@ try {
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}
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}
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if ($view === "pendientes_hoy") {
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if ($view === "pendientes_hoy" || $view === 'por_llamar') {
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$aPendientePromoFinal = !empty($a['promo_final_pendiente']);
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$bPendientePromoFinal = !empty($b['promo_final_pendiente']);
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if ($aPendientePromoFinal !== $bPendientePromoFinal) {
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@ -1112,6 +1130,44 @@ try {
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? 'Tienes ' . $assessorInboxLockedCount . ' pedido' . ($assessorInboxLockedCount === 1 ? '' : 's') . ' pendiente' . ($assessorInboxLockedCount === 1 ? '' : 's') . ' de Promo Final. Mientras existan pendientes de sustento, los pedidos de Día 1 mantienen el número oculto; cuando ya no queden pendientes, el celular volverá a mostrarse.'
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: '';
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if (!$isAdmin && !$isTuaniRecuperablesStore) {
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$assessorFloatingAlertSourceTokens = [];
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foreach ($orders as $floatingOrder) {
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$floatingState = cc_test_normalize_state((string) ($floatingOrder['estado'] ?? ''));
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$floatingIsPromoFinal = !empty($floatingOrder['es_promo_final']);
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$floatingIsOpen = !$floatingIsPromoFinal && in_array($floatingState, $openStates, true);
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if (!$floatingIsOpen) {
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continue;
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}
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$assessorFloatingOpenCount++;
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if ($floatingState === 'POR LLAMAR') {
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$assessorFloatingPorLlamarCount++;
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}
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if (!empty($floatingOrder['es_nuevo_hoy'])) {
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$assessorFloatingNewAssignedCount++;
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}
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$assessorFloatingAlertSourceTokens[] = implode('|', [
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(string) ($floatingOrder['source_key'] ?? ''),
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$floatingState,
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trim((string) ($floatingOrder['assigned_at'] ?? '')),
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]);
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}
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sort($assessorFloatingAlertSourceTokens);
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$assessorFloatingAlertEnabled = $assessorFloatingOpenCount > 0;
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$assessorFloatingAlertSignature = $assessorFloatingAlertEnabled
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? sha1(json_encode($assessorFloatingAlertSourceTokens, JSON_UNESCAPED_UNICODE | JSON_UNESCAPED_SLASHES))
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: '';
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$assessorFloatingAlertStorageKey = 'cc-assessor-floating-alert:v1:' . $storeKey . ':' . $currentUserId;
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$assessorFloatingAlertTargetView = $assessorFloatingPorLlamarCount > 0
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? 'por_llamar'
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: ($assessorFloatingNewAssignedCount > 0 ? 'nuevos_hoy' : 'pendientes_hoy');
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}
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$visibleOrdersTotalCount = count($visibleOrders);
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$todosPageSize = 200;
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$todosPage = 1;
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@ -1182,6 +1238,7 @@ if ($selectedAssessorFilter !== '') {
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}
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$panelOrdersSignature = isset($visibleOrders) && is_array($visibleOrders) ? cc_test_panel_orders_signature($visibleOrders) : '';
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$panelInboxSignature = (!$isAdmin && !$isTuaniRecuperablesStore) ? $assessorFloatingAlertSignature : '';
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if (!empty($_GET['ajax_refresh'])) {
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header('Content-Type: application/json; charset=utf-8');
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if ($errorMessage !== null) {
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@ -1193,6 +1250,11 @@ if (!empty($_GET['ajax_refresh'])) {
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echo json_encode([
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'success' => true,
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'signature' => $panelOrdersSignature,
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'inbox_signature' => $panelInboxSignature,
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'alert_signature' => $assessorFloatingAlertSignature,
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'por_llamar_count' => $assessorFloatingPorLlamarCount,
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'new_assigned_count' => $assessorFloatingNewAssignedCount,
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'open_count' => $assessorFloatingOpenCount,
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'count' => $visibleOrdersTotalCount,
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'view' => $view,
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'store' => $storeKey,
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@ -1410,9 +1472,171 @@ require_once 'layout_header.php';
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color: var(--bs-primary-text-emphasis) !important;
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}
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.cc-assessor-floating-alert {
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position: fixed;
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right: 0;
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top: 42%;
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z-index: 1055;
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width: min(18rem, calc(100vw - 1rem));
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color: #fff;
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background: linear-gradient(135deg, #0f766e 0%, #0ea5e9 100%);
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border-radius: 1.35rem 0 0 1.35rem;
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box-shadow: 0 1.15rem 2.5rem rgba(14, 116, 144, .28);
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overflow: hidden;
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isolation: isolate;
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transition: transform .2s ease, box-shadow .2s ease;
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}
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.cc-assessor-floating-alert::before {
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content: '';
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position: absolute;
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inset: 0;
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background: radial-gradient(circle at 15% 0%, rgba(255, 255, 255, .28), transparent 38%);
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pointer-events: none;
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z-index: -1;
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}
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.cc-assessor-floating-alert:hover {
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transform: translateX(-.28rem);
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box-shadow: 0 1.35rem 2.8rem rgba(14, 116, 144, .34);
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}
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.cc-assessor-floating-alert.is-dismissed {
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display: none;
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}
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.cc-assessor-floating-alert__link {
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display: block;
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padding: 1rem 1rem 1rem 1.15rem;
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color: inherit;
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text-decoration: none;
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}
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.cc-assessor-floating-alert__kicker {
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display: inline-flex;
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align-items: center;
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gap: .35rem;
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font-size: .72rem;
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font-weight: 800;
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text-transform: uppercase;
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letter-spacing: .06em;
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opacity: .88;
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}
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.cc-assessor-floating-alert__number {
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font-size: 2.25rem;
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line-height: 1;
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font-weight: 900;
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letter-spacing: -.04em;
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}
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.cc-assessor-floating-alert__title {
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font-weight: 800;
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line-height: 1.15;
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}
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.cc-assessor-floating-alert__text {
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font-size: .82rem;
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opacity: .9;
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}
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.cc-assessor-floating-alert__chips {
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display: flex;
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flex-wrap: wrap;
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gap: .35rem;
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margin-top: .75rem;
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}
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.cc-assessor-floating-alert__chip {
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display: inline-flex;
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align-items: center;
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gap: .25rem;
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border: 1px solid rgba(255, 255, 255, .34);
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background: rgba(255, 255, 255, .16);
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border-radius: 999px;
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padding: .28rem .55rem;
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font-size: .74rem;
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font-weight: 700;
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backdrop-filter: blur(8px);
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}
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.cc-assessor-floating-alert__close {
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position: absolute;
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top: .42rem;
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right: .42rem;
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z-index: 2;
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width: 1.6rem;
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height: 1.6rem;
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border: 1px solid rgba(255, 255, 255, .28);
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border-radius: 999px;
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background: rgba(15, 23, 42, .18);
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color: #fff;
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display: inline-flex;
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align-items: center;
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justify-content: center;
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}
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.cc-assessor-floating-alert__close:hover {
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background: rgba(15, 23, 42, .28);
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}
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@media (max-width: 767.98px) {
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.cc-assessor-floating-alert {
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top: auto;
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right: .75rem;
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bottom: .85rem;
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left: .75rem;
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width: auto;
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border-radius: 1.25rem;
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}
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.cc-assessor-floating-alert:hover {
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transform: translateY(-.15rem);
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}
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}
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</style>
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<main class="container-fluid py-4" data-cc-panel-root="1">
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<?php if ($assessorFloatingAlertEnabled): ?>
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<?php
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if ($assessorFloatingPorLlamarCount > 0) {
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$assessorFloatingAlertMainCount = $assessorFloatingPorLlamarCount;
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$assessorFloatingAlertTitle = 'Por llamar';
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$assessorFloatingAlertText = 'Prioriza estos pedidos pendientes.';
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} else {
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$assessorFloatingAlertMainCount = $assessorFloatingOpenCount;
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$assessorFloatingAlertTitle = 'Pendientes';
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$assessorFloatingAlertText = 'Revisa tu bandeja principal.';
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}
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$assessorFloatingAlertUrl = cc_test_build_url('call_center_pro.php', array_merge($callCenterParams, ['view' => $assessorFloatingAlertTargetView]));
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?>
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<aside id="assessorFloatingAlert"
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class="cc-assessor-floating-alert"
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role="status"
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aria-live="polite"
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data-alert-signature="<?php echo htmlspecialchars($assessorFloatingAlertSignature); ?>"
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data-alert-storage-key="<?php echo htmlspecialchars($assessorFloatingAlertStorageKey); ?>">
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<button type="button" class="cc-assessor-floating-alert__close" id="assessorFloatingAlertClose" aria-label="Ocultar aviso de pedidos asignados">
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<i class="bi bi-x-lg" aria-hidden="true"></i>
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</button>
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<a href="<?php echo htmlspecialchars($assessorFloatingAlertUrl); ?>" class="cc-assessor-floating-alert__link">
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<span class="cc-assessor-floating-alert__kicker"><i class="bi bi-bell-fill" aria-hidden="true"></i> Aviso de bandeja</span>
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<div class="d-flex align-items-end gap-2 mt-2 pe-4">
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<span class="cc-assessor-floating-alert__number"><?php echo (int) $assessorFloatingAlertMainCount; ?></span>
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<div class="pb-1">
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<div class="cc-assessor-floating-alert__title"><?php echo htmlspecialchars($assessorFloatingAlertTitle); ?></div>
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<div class="cc-assessor-floating-alert__text"><?php echo htmlspecialchars($assessorFloatingAlertText); ?></div>
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</div>
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</div>
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<div class="cc-assessor-floating-alert__chips" aria-label="Resumen de pedidos pendientes">
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<span class="cc-assessor-floating-alert__chip"><strong><?php echo (int) $assessorFloatingOpenCount; ?></strong> pendientes</span>
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<span class="cc-assessor-floating-alert__chip"><strong><?php echo (int) $assessorFloatingPorLlamarCount; ?></strong> por llamar</span>
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</div>
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</a>
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</aside>
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<?php endif; ?>
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<section class="mb-4">
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<div class="d-flex flex-column flex-xl-row justify-content-between align-items-xl-center gap-3">
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<div>
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@ -2474,9 +2698,11 @@ ccCallCenterPanelBaseUrl.hash = '';
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const ccCallCenterPanelRefreshUrl = new URL(ccCallCenterPanelBaseUrl.toString());
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ccCallCenterPanelRefreshUrl.searchParams.set('ajax_refresh', '1');
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const ccCallCenterPanelInitialSignature = <?php echo json_encode((string) ($panelOrdersSignature ?? ''), JSON_UNESCAPED_UNICODE | JSON_UNESCAPED_SLASHES); ?>;
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const ccCallCenterPanelInitialInboxSignature = <?php echo json_encode((string) ($panelInboxSignature ?? ''), JSON_UNESCAPED_UNICODE | JSON_UNESCAPED_SLASHES); ?>;
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const ccCallCenterPanelRefreshMs = 300000;
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let ccCallCenterPanelRefreshInFlight = false;
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let ccCallCenterPanelLastSignature = ccCallCenterPanelInitialSignature;
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let ccCallCenterPanelLastInboxSignature = ccCallCenterPanelInitialInboxSignature;
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const ccCallCenterTimerStorageKey = 'cc-callcenter-modal-timers:v1';
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@ -3569,6 +3795,41 @@ function ccCallCenterPanelRefreshNow(event) {
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return false;
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}
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function ccAssessorFloatingAlertInit() {
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const alert = document.getElementById('assessorFloatingAlert');
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if (!alert) {
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return;
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}
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const signature = String(alert.dataset.alertSignature || '');
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const storageKey = String(alert.dataset.alertStorageKey || '');
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try {
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if (signature && storageKey && window.localStorage.getItem(storageKey) === signature) {
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alert.classList.add('is-dismissed');
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}
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} catch (error) {
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// Si localStorage no está disponible, la alerta solo queda visible en esta sesión.
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}
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const closeButton = document.getElementById('assessorFloatingAlertClose');
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if (!closeButton) {
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return;
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}
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closeButton.addEventListener('click', function (event) {
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event.preventDefault();
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event.stopPropagation();
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try {
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if (signature && storageKey) {
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window.localStorage.setItem(storageKey, signature);
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}
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} catch (error) {
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// No bloqueamos la pantalla si el navegador impide guardar preferencias.
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}
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alert.classList.add('is-dismissed');
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});
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}
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function ccCallCenterPanelMarkDirty(event) {
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const target = event.target;
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if (!target || !target.form) {
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@ -3604,7 +3865,7 @@ function ccCallCenterPanelBindDirtyTracking() {
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}
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async function ccCallCenterPanelCheckForUpdates() {
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if (ccCallCenterPanelRefreshInFlight || document.visibilityState !== 'visible' || ccCallCenterPanelShouldPauseRefresh() || !ccCallCenterPanelInitialSignature) {
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if (ccCallCenterPanelRefreshInFlight || document.visibilityState !== 'visible' || ccCallCenterPanelShouldPauseRefresh()) {
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return;
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}
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@ -3628,12 +3889,21 @@ async function ccCallCenterPanelCheckForUpdates() {
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return;
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}
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const inboxSignature = String(data.inbox_signature || '');
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if (inboxSignature && inboxSignature !== ccCallCenterPanelLastInboxSignature) {
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ccCallCenterPanelNavigate();
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return;
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}
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const signature = String(data.signature || '');
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if (signature && signature !== ccCallCenterPanelLastSignature) {
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ccCallCenterPanelNavigate();
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return;
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}
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if (inboxSignature) {
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ccCallCenterPanelLastInboxSignature = inboxSignature;
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}
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if (signature) {
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ccCallCenterPanelLastSignature = signature;
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}
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@ -3645,6 +3915,7 @@ async function ccCallCenterPanelCheckForUpdates() {
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}
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syncServerAssessorSelects();
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ccAssessorFloatingAlertInit();
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ccCallCenterPanelBindDirtyTracking();
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ccCallCenterPanelRestoreScroll();
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window.addEventListener('beforeunload', ccCallCenterPanelSaveScroll);
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@ -703,7 +703,7 @@ try {
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}
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}
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// Contamos cuántos pedidos siguen activos (POR LLAMAR / DEVOLVER LLAMADA / OBSERVADO).
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// Contamos cuántos pedidos siguen activos (POR LLAMAR / DEVOLVER LLAMADA / OBSERVADO / SE ENVIO NUMERO DE CUENTA).
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foreach ($orders as $o) {
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if ($o['user_id'] === null) {
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continue;
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@ -1377,6 +1377,47 @@ require_once 'layout_header.php';
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border-left: .45rem solid var(--cc-assessor-accent, #adb5bd) !important;
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background-color: rgba(var(--cc-assessor-accent-rgb, 173, 181, 189), .16);
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box-shadow: inset 0 0 0 1px rgba(var(--cc-assessor-accent-rgb, 173, 181, 189), .22);
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position: relative;
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}
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.cc-callcenter-assessor-summary-card .card-body {
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position: relative;
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}
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|
||||
.cc-callcenter-assessor-summary-card.has-pending .card-body {
|
||||
padding-bottom: 3.45rem !important;
|
||||
}
|
||||
|
||||
.cc-callcenter-pending-tab {
|
||||
position: absolute;
|
||||
right: .9rem;
|
||||
bottom: .9rem;
|
||||
z-index: 2;
|
||||
display: inline-flex;
|
||||
align-items: center;
|
||||
gap: .35rem;
|
||||
padding: .42rem .82rem;
|
||||
border: 1px solid rgba(255, 193, 7, .28) !important;
|
||||
background: linear-gradient(135deg, rgba(255, 193, 7, .22), rgba(255, 255, 255, .92));
|
||||
color: #8a5a00;
|
||||
font-weight: 700;
|
||||
line-height: 1;
|
||||
white-space: nowrap;
|
||||
letter-spacing: .01em;
|
||||
box-shadow: 0 .85rem 1.65rem rgba(15, 23, 42, .16), inset 0 1px 0 rgba(255, 255, 255, .55);
|
||||
backdrop-filter: blur(8px);
|
||||
-webkit-backdrop-filter: blur(8px);
|
||||
transform: translateY(24%);
|
||||
}
|
||||
|
||||
.cc-callcenter-pending-tab::before {
|
||||
content: "";
|
||||
width: .5rem;
|
||||
height: .5rem;
|
||||
border-radius: 999px;
|
||||
background: #f0ad4e;
|
||||
box-shadow: 0 0 0 .18rem rgba(255, 193, 7, .16);
|
||||
flex: 0 0 auto;
|
||||
}
|
||||
|
||||
.cc-callcenter-assign-form {
|
||||
@ -1852,21 +1893,21 @@ require_once 'layout_header.php';
|
||||
<?php foreach ($activeAssessorSummaryCards as $assessorCard): ?>
|
||||
<?php $pendingCount = (int) ($assessorCard['pending'] ?? 0); ?>
|
||||
<div class="col">
|
||||
<div class="card border-0 shadow-sm h-100 cc-callcenter-assessor-summary-card" style="<?php echo htmlspecialchars((string) $assessorCard['accent_style']); ?>">
|
||||
<div class="card-body">
|
||||
<div class="d-flex justify-content-between align-items-center gap-2">
|
||||
<div class="card border-0 shadow-sm h-100 cc-callcenter-assessor-summary-card<?php echo $pendingCount > 0 ? " has-pending" : ""; ?>" style="<?php echo htmlspecialchars((string) $assessorCard['accent_style']); ?>">
|
||||
<div class="card-body d-flex flex-column h-100">
|
||||
<div>
|
||||
<div class="fw-bold d-flex align-items-center gap-2">
|
||||
<span class="cc-callcenter-color-dot" aria-hidden="true"></span>
|
||||
<span><?php echo htmlspecialchars((string) $assessorCard['label']); ?></span>
|
||||
</div>
|
||||
<?php if ($pendingCount > 0): ?>
|
||||
<span class="badge rounded-pill border cc-callcenter-assessor-badge text-nowrap">Pendientes: <?php echo $pendingCount; ?></span>
|
||||
<?php endif; ?>
|
||||
</div>
|
||||
<div class="mt-2">
|
||||
<div class="small text-muted">Cupo restante (<?php echo (int) $cupoObjetivoPorAsesora; ?>)</div>
|
||||
<div class="h3 fw-bold mb-0"><?php echo (int) $assessorCard['remaining']; ?></div>
|
||||
<div class="mt-2">
|
||||
<div class="small text-muted">Cupo restante (<?php echo (int) $cupoObjetivoPorAsesora; ?>)</div>
|
||||
<div class="h3 fw-bold mb-0"><?php echo (int) $assessorCard['remaining']; ?></div>
|
||||
</div>
|
||||
</div>
|
||||
<?php if ($pendingCount > 0): ?>
|
||||
<span class="badge rounded-pill text-nowrap cc-callcenter-pending-tab" aria-label="Pendientes: <?php echo $pendingCount; ?>" title="Pendientes: <?php echo $pendingCount; ?>">Pendientes: <?php echo $pendingCount; ?></span>
|
||||
<?php endif; ?>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
@ -1909,21 +1950,21 @@ require_once 'layout_header.php';
|
||||
<?php foreach ($inactiveAssessorSummaryCards as $assessorCard): ?>
|
||||
<?php $pendingCount = (int) ($assessorCard['pending'] ?? 0); ?>
|
||||
<div class="col">
|
||||
<div class="card border-0 shadow-sm h-100 cc-callcenter-assessor-summary-card is-inactive" style="<?php echo htmlspecialchars((string) $assessorCard['accent_style']); ?>">
|
||||
<div class="card-body">
|
||||
<div class="d-flex justify-content-between align-items-center gap-2">
|
||||
<div class="card border-0 shadow-sm h-100 cc-callcenter-assessor-summary-card is-inactive<?php echo $pendingCount > 0 ? " has-pending" : ""; ?>" style="<?php echo htmlspecialchars((string) $assessorCard['accent_style']); ?>">
|
||||
<div class="card-body d-flex flex-column h-100">
|
||||
<div>
|
||||
<div class="fw-bold d-flex align-items-center gap-2">
|
||||
<span class="cc-callcenter-color-dot" aria-hidden="true"></span>
|
||||
<span><?php echo htmlspecialchars((string) $assessorCard['label']); ?></span>
|
||||
</div>
|
||||
<?php if ($pendingCount > 0): ?>
|
||||
<span class="badge rounded-pill border cc-callcenter-assessor-badge text-nowrap">Pendientes: <?php echo $pendingCount; ?></span>
|
||||
<?php endif; ?>
|
||||
</div>
|
||||
<div class="mt-2">
|
||||
<div class="small text-muted">Cupo restante (<?php echo (int) $cupoObjetivoPorAsesora; ?>)</div>
|
||||
<div class="h3 fw-bold mb-0"><?php echo (int) $assessorCard['remaining']; ?></div>
|
||||
<div class="mt-2">
|
||||
<div class="small text-muted">Cupo restante (<?php echo (int) $cupoObjetivoPorAsesora; ?>)</div>
|
||||
<div class="h3 fw-bold mb-0"><?php echo (int) $assessorCard['remaining']; ?></div>
|
||||
</div>
|
||||
</div>
|
||||
<?php if ($pendingCount > 0): ?>
|
||||
<span class="badge rounded-pill text-nowrap cc-callcenter-pending-tab" aria-label="Pendientes: <?php echo $pendingCount; ?>" title="Pendientes: <?php echo $pendingCount; ?>">Pendientes: <?php echo $pendingCount; ?></span>
|
||||
<?php endif; ?>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
@ -1420,7 +1420,7 @@ function cc_test_valid_states(): array
|
||||
if (!function_exists('cc_test_open_states')) {
|
||||
function cc_test_open_states(): array
|
||||
{
|
||||
return ['POR LLAMAR', 'DEVOLVER LLAMADA', 'OBSERVADO'];
|
||||
return cc_test_followup_tracking_states();
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
Loading…
x
Reference in New Issue
Block a user