'Cross-Platform Brand Unification for a Luxury Hotel Group',
'image' => 'https://picsum.photos/seed/luxury-hotel/1200/700',
'alt' => 'Elegant lobby of a luxury hotel, reflecting a unified and premium brand identity.',
'challenge' => 'A prestigious hotel chain with 50+ properties worldwide had an inconsistent digital presence. Their website, mobile app, and booking engine were managed by different vendors, leading to a fragmented brand experience and lost revenue.',
'solution' => 'We led a vendor consolidation and digital transformation project. This involved creating a unified design system, developing a new headless CMS for content management, and building a new booking engine API to serve all platforms. The project required coordinating with marketing, operations, and IT departments across the hotel group.',
'result' => 'The new, unified digital platform increased direct online bookings by 35% in the first year, reducing reliance on third-party booking sites. The consistent brand experience led to a 25% increase in guest satisfaction scores related to digital interaction. The new platform also reduced content update time from days to minutes.',
'testimonial' => [
'quote' => 'They brought order to our digital chaos. Our brand now feels as luxurious online as it does in person.',
'author' => 'VP of Marketing, Luxury Hotel Group'
]
];
?>
<?php echo htmlspecialchars($study['title']); ?> | Case Study